Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$72K - $93K *

Drive customer satisfaction by installing, troubleshooting, and optimizing Delkor equipment. Collaborate with clients to ensure seamless operations while providing training and support. Embrace a dyna...

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$72K - $93K *

Support customer success by installing, troubleshooting, and optimizing Delkor equipment. Train personnel, perform maintenance, and ensure operational excellence through effective communication and do...

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Champion complex business analysis initiatives, leading cross-functional teams to align technology solutions with strategic business goals while mentoring junior analysts and ensuring project success...

1 week ago

  •   5 - 7 years exp.  •   Media

$100K - $200K *

Pioneer in heavy construction equipment sales, driving growth in assigned Illinois territory. Engage with customers, provide tailored solutions, and maximize profitability through effective relationsh...

1 month ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$76K - $88K *

Drive customer management and sales activities to achieve service excellence and profit targets while fostering strong relationships with clients and distributors in a dynamic district environment...

1 week ago

  •   Less than 5 years exp.  •   Food & Beverages

$80K - $95K *

Drive customer success by leading a team to enhance client relationships, streamline processes, and improve satisfaction across a diverse portfolio. Collaborate with cross-functional teams to ensure o...

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Unlock potential by managing contractor relationships to enhance roadside assistance services. Drive performance metrics, optimize market bids, and ensure compliance while fostering strong industry co...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Join a team that's dedicated to advancing trauma care through innovative sales strategies. You'll engage with healthcare professionals, manage critical inventory, and provide essential support during...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$132K - $182K *

Drive sales growth by managing assigned accounts and territories, utilizing innovative selling techniques to achieve objectives. Collaborate with diverse teams to articulate value propositions and enh...

California, USRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$66K - $99K *

Drive customer satisfaction by troubleshooting, maintaining, and repairing equipment. Collaborate with teams to ensure service excellence and compliance with regulatory standards while managing parts...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$72K - $108K *

Contribute to customer satisfaction by performing timely Preventative Maintenance and assisting in troubleshooting and repairs of MRI equipment, while collaborating with experienced engineers to enhan...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$73K - $109K *

Drive your career with impactful service as you troubleshoot and maintain advanced medical equipment, ensuring optimal performance and customer satisfaction across the Pacific Region, with a focus on...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$65K - $100K *

Grow your career with a dynamic team focused on sales excellence. Engage clients, build relationships, and drive revenue through strategic outreach and innovative solutions. Embrace a path of professi...

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$160K - $200K *

Join a team that's redefining cloud data security by driving sales in mid-market accounts. Leverage your expertise to build relationships, close deals, and deliver tailored solutions that address cust...

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$61K - $100K *

Unlock your potential as a sales professional, delivering tailored tech solutions directly to customers. Thrive in a dynamic environment with uncapped commission opportunities, where every interaction...

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$160K - $200K *

Unlock potential by leading the Inside Sales Organization to drive growth, develop strategies, and enhance customer relationships within the Business Solutions Division, ensuring alignment with corpor...

1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$160K - $200K *

Unlock potential by leading the Inside Sales Organization to drive growth and profitability. Collaborate with cross-functional teams to develop strategies, enhance customer relationships, and ensure c...

1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$52K - $120K *

Accelerate progress at driving new business growth through prospecting, closing complex contracts, and fostering long-term client relationships in a defined territory, while meeting sales quotas and c...

2 weeks ago

  •   Less than 5 years exp.  •   Staffing

$80K - $95K *

Drive client success by leading strategic account teams, ensuring satisfaction, and fostering strong relationships. Leverage expertise to enhance service delivery and support client retention through...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$87K - $124K *

Champion the development and coordination of services for individuals and families, ensuring advocacy and support while navigating community resources. Engage in interdisciplinary collaboration to enh...

Reposted yesterday

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$87K - $124K *

Advance your career by providing advocacy and service coordination for individuals and families. Collaborate with interdisciplinary teams to develop and monitor personalized program plans while addres...

Reposted yesterday

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$50K - $150K *

Join a team that's driving sales growth by promoting innovative packaging solutions through effective communication and strategic outreach to clients in your territory...

Portland, ORRemote

3 weeks ago

  •   Less than 5 years exp.  •   Media

$50K - $150K *

Engage with clients to drive sales of innovative packaging solutions through strategic outreach and collaboration. Utilize your expertise to analyze market data, develop sales strategies, and foster s...

3 weeks ago

  •   Less than 5 years exp.  •   Media

$50K - $150K *

Engage clients by promoting innovative packaging and supply chain solutions through strategic outreach and collaboration. Drive sales growth in assigned territories while leveraging market insights an...

3 weeks ago

  •   Less than 5 years exp.  •   Media

$50K - $150K *

Engage with clients to promote and sell innovative packaging solutions through strategic outreach and collaboration. Utilize market insights to drive sales and enhance customer relationships in a dyna...

3 weeks ago

  •   Less than 5 years exp.  •   Media

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.