Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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1
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$120K - $140K *

Join a team that's dedicated to enhancing customer satisfaction by providing exceptional service, resolving inquiries, and processing requests efficiently in a fast-paced environment. Your communicati...

Reposted today

  •   Less than 5 years exp.  •   Staffing

$72K - $108K *

Join a dynamic team as you build relationships, recommend solutions, and close sales to drive revenue growth. Leverage your sales expertise to deliver exceptional customer experiences and collaborate...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$72K - $108K *

Unlock potential by fostering customer relationships, recommending tailored solutions, and driving sales to meet revenue goals in a dynamic team environment focused on exceptional service and collabor...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$72K - $108K *

Join a team that's dedicated to enhancing customer relationships and driving sales. You'll engage with clients, recommend tailored solutions, and close deals to meet revenue goals while collaborating...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$87K - $103K *

Provide exceptional customer service by managing transit inquiries, resolving complaints, and disseminating information. Collaborate with internal teams to enhance service delivery and ensure customer...

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$68K - $102K *

Transform building automation projects by delivering expert system design, installation, and commissioning. Collaborate with project managers to ensure seamless execution and enhance operational excel...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$76K - $97K *

Contribute to customer satisfaction by managing accounts, coordinating orders, and resolving issues. Collaborate with cross-functional teams to enhance service delivery and support business growth whi...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$78K - $85K *

Elevate client experiences by managing relationships and ensuring seamless support. Collaborate with advisors to address inquiries, process requests, and enhance service delivery for high-net-worth cl...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$64K - $149K *

Join us to drive growth by selling nonstandard auto insurance while building strong customer relationships and expanding business opportunities with additional products. Enjoy a supportive environment...

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$64K - $149K *

Empower your career by driving growth in nonstandard auto insurance sales. Build lasting customer relationships while expanding your expertise in homeowners and health insurance. Join a supportive tea...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$64K - $149K *

Champion growth by selling nonstandard auto insurance and building lasting customer relationships. Drive sales through inbound leads, ensuring accuracy in transactions while providing tailored insuran...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$64K - $149K *

Join a team that's dedicated to driving growth in nonstandard auto insurance sales while building lasting customer relationships and expanding your earning potential with additional products...

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$64K - $149K *

Drive growth by selling nonstandard auto insurance while building strong customer relationships. Engage clients to understand their needs and expand business opportunities with additional insurance pr...

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$64K - $149K *

Unlock your potential by driving growth in nonstandard auto insurance sales. Build lasting customer relationships while expanding your expertise in homeowners and health insurance. Join a supportive t...

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$64K - $149K *

Unlock your potential by driving growth in nonstandard auto insurance sales. Build lasting customer relationships while expanding your expertise in homeowners and health insurance. Join a supportive t...

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$64K - $149K *

Drive growth by building relationships and selling nonstandard auto insurance while expanding into homeowners and health insurance. Collaborate with clients to understand their needs and provide tailo...

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$64K - $149K *

Join a team that's dedicated to driving growth in nonstandard auto insurance sales while building lasting customer relationships and providing tailored solutions to meet diverse needs...

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$64K - $149K *

Grow your career with a dynamic role focused on selling nonstandard auto insurance. Engage customers, build relationships, and drive sales while enjoying comprehensive training and a supportive cultur...

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$64K - $149K *

Join a team that's dedicated to driving growth in nonstandard auto insurance sales. Build strong customer relationships while expanding your expertise in homeowners and health insurance, all within a...

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$64K - $149K *

Unlock potential by driving growth in nonstandard auto insurance sales while building strong customer relationships. Leverage inbound leads to exceed sales goals and provide tailored insurance solutio...

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$64K - $149K *

Lead the charge in driving sales growth by building strong customer relationships and providing tailored insurance solutions. Utilize inbound leads to exceed sales goals while ensuring accurate record...

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$64K - $149K *

Accelerate your career by driving growth in nonstandard auto insurance sales. Build strong customer relationships, ensure accurate records, and provide tailored insurance solutions while enjoying a su...

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$64K - $149K *

Elevate your career by driving growth in nonstandard auto insurance sales. Build lasting customer relationships while expanding your expertise in homeowners and health insurance, all within a supporti...

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$64K - $149K *

Transform your career by driving growth in nonstandard auto insurance sales. Build lasting customer relationships while expanding your expertise in homeowners and health insurance. Achieve sales goals...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$79K - $124K *

Join a dynamic team as you engage with veterinary clinics and shelters, delivering tailored solutions from our Animal Health portfolio. Drive sales growth and foster relationships while collaborating...

4 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.