Customer Service Manager Jobs in New York, NY

Unlock operational excellence as a driver of content strategy and AI guidance. Collaborate across teams to enhance customer service and efficiency through innovative knowledge management and process i...

Serve as the primary client liaison, driving satisfaction and retention while fostering partnerships and implementing effective client strategies for healthcare products. Collaborate cross-functionall...

Lead the charge in client service excellence by managing relationships, coordinating projects, and implementing solutions for successful FWA program operations. Collaborate internally and externally t...

Optimize customer experiences by managing service delivery and ensuring effective communication across all stages of engagement. Drive operational excellence while advocating for customer needs and en...

Unlock potential by driving the management of a critical Service Cloud Platform, enhancing customer service operations through technology and supporting analytical insights while collaborating with va...

Inspire a data-driven customer support team, overseeing daily operations, coaching agents, and driving performance metrics to enhance service quality and team development in a transformative support e...

Transform customer outcomes by leading a high-performing team dedicated to leveraging Samsara's solutions. Drive strategic growth while ensuring enterprise clients realize sustained value from their i...

Transform customer service operations by leading teams, driving excellence, and fostering community engagement. Ensure compliance, optimize processes, and achieve financial targets while developing ta...

Optimize customer service operations while fostering team development and community engagement. Lead diverse teams to excellence in the retail grocery industry by driving sales, operational efficiency...

Accelerate progress at customer engagement by leading initiatives that transform first orders into lasting relationships. Drive operational improvements, enhance customer experiences, and build scalab...

Join a team that's redefining customer engagement by building lasting relationships. Lead initiatives to enhance customer experiences, streamline operations, and implement AI-driven solutions to suppo...

Lead the charge in enhancing dealer relationships and driving performance by advocating for OnStar and GM’s subscription services. Collaborate with dealership teams to unlock customer loyalty and ensu...

Lead transformational projects by managing large-scale Information Systems, coordinating technical resources, and delivering high-quality results on time and within budget across diverse platforms and...

Lead the charge in enhancing customer retention and growth for a portfolio of Platform Services clients. Drive strategic account management, strengthen relationships, and ensure seamless execution of...

Transform customer operations by driving strategic initiatives and partnering closely with complex accounts to leverage IoT solutions, ensuring long-term success and alignment with their goals across...

Develop strategic relationships as a Technical Customer Success Manager, driving customer adoption and satisfaction through technical expertise and business insight, while collaborating across teams t...

Empower success by leading client service operations in mail, reprographics, and imaging. Foster relationships, drive process improvements, and ensure compliance in a high-stakes financial services en...

Lead and inspire a team of Client Service Managers to elevate client satisfaction, driving operational excellence while managing strategic service delivery and fostering strong client relationships fo...

Champion strong client relationships and lead account growth strategies to enhance customer success. Manage renewals, identify expansion opportunities, and collaborate with internal teams to ensure ex...

Drive targeted ABM strategies across diverse verticals, enhancing engagement and revenue growth through personalized, data-driven marketing programs. Collaborate with sales and industry leaders to opt...

Elevate the member and provider experience by driving the vision and optimization of our enterprise contact-center platform. Collaborate cross-functionally to translate business needs into scalable so...

Shape the future of integrated marketing by leading targeted ABM campaigns that drive growth for Government Services and Collections. Collaborate cross-functionally to create personalized, data-driven...

Drive exceptional customer success by managing a complex portfolio of Enterprise accounts, enhancing software value through strategic relationships and problem-solving. Influence industry revenue and...

Lead and manage customer acquisition strategies, optimizing growth across various channels while enhancing lead quality and conversion through cross-functional collaboration and innovative technology...

Champion excellence by leading AI program governance and delivery assurance. Drive strategic AI initiatives, ensuring alignment with client goals, while enhancing team performance in a fast-paced, dyn...