Workday Certified AMS HCM Service Manager

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Help HR and Finance leaders define and execute their strategy and give them the adaptability they need in a fast-changing world. To help you take your skillset beyond Workday technology, our Transformation Powered by Workday Training will help you take your consulting to a whole new level. Take your Workday skills and career to the next level, mastering complex projects while expanding your leadership and advisory skills with a market-leading team.

As a Workday Application Management Services (AMS) HCM Service Manager your primary responsibilities may include:

• Oversee multiple functional work streams/domains on a Workday application management services (AMS) engagement (e.g., function as the overall Lead for the engagement).
• Manage on and off-shore functional teams.
• Lead the AMS engagement driving towards decisions and recommending best practices related to Workday functionality including, but not limited to: Core HCM, Benefits, Talent and Performance, Recruiting, Learning, Payroll, Absence, Time Tracking, Security, and Reporting.
• Identify strategies, risks, and options, recommend approaches and mitigations to meet client/functional requirements.
• Troubleshoot production break-fixes from triage through resolution.
• Implement enhancements and new features from discovery through deployment.
• Lead, mentor, counsel, and manage performance of project staff.
• Serve as a single point of contact for the client and provide direction to resources to ensure that all work streams are cohesive and cross functional impacts are considered and mitigated.
• Advise clients on industry standards and leading practices.
• Demonstrate design options using prototyping.
• Understand and apply Workday and Accenture methodologies.
• Provide the client with status updates and keep them apprised of overall project status.
• Maintain responsibility for performance, cost, scope, schedule, quality, and appropriate business requirements.
• Assist as needed in the sales process including scoping projects and estimating efforts to complete the implementation.
• Demonstrate strong client and stakeholder management to achieve project objectives.
• Ensure the client takes advantage of Workday best practices.
• Identify opportunities to enhance operational efficiencies and execute optimization projects.
• Support innovation through the creation of new industry leading methods and assets.

This is a hybrid role and will require three days per week in the office. Hiring locations: Nashville, TN; Dallas, TX or Atlanta, GA.

Here's what you need:

• Existing and up to date Workday HCM Partner Certification
• Minimum 4+ years of hands-on experience delivering Workday implementations with a certified Workday implementer including experience managing cross functional teams
• Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years of work experience)

Bonus points if:

• 1+ years implementing Workday in a Lead role
• Active Workday Core HCM certification plus at least one certification in another Workday functional module (e.g., Recruiting, Advance Compensation, Benefits)
• Workday Project Management Certification
• HR knowledge and HR Technology experience in Workday, SAP, Oracle, or similar ERP technologies (preferably cloud based)
• Demonstrated commitment and achievement to delivery excellence and client relationship management
• Demonstrated understanding of the cross functional dependencies and impact to conversion and integrations
• Ability to handle multiple tasks concurrently and meet deadlines, despite conflicting demands

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 12/04/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

Role Location Annual Salary Range
California $94,400 to $266,300
Colorado $94,400 to $230,000
Connecticut $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maine $80,400 to $196,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York $87,400 to $266,300
New Jersey $100,500 to $266,300
Ohio $87,400 to $213,000
Virginia $87,400 to $245,000
Washington $100,500 to $245,000