MBA preferred with a bachelor's degree in a relevant business field.
At least 15 years of industry experience, including operations leadership.
Strong data-driven decision-making skills.
Ability to develop strategic visions and roadmaps for execution.
Proven track record in designing operational efficiency processes.
Experience in creating and implementing actionable KPIs.
Demonstrated capability to lead multiple strategic initiatives while managing day-to-day operations.
Responsibilities
Lead and support District Managers (DMs) to achieve financial and operational goals.
Provide hands-on guidance in sales and operations for station efficiency.
Drive performance aligned with annual business plans and long-term objectives.
Support station management in personnel development and retention.
Ensure adherence to Sales Force Management and Operational Excellence initiatives.
Maintain key relationships with customers and vendors.
Manage contract logistics opportunity pipelines and coordinate RFQ responses.
Benefits
Comprehensive training and professional development opportunities.
Strong emphasis on mentorship and career advancement.
Collaborative work environment with driven team dynamics.
Full Job Description
Role & Responsibilities:
Overall Leadership:
Lead and support DM's to set and achieve financial, operating, strategic, and other goals for their stations.
Provide hands-on guidance and support to the stations in the areas of sales and operations.
Drive performance of annual business plans and budgets in line with the company's overall long-term objectives and strategies.
Support station management in motivating, developing, and retaining high quality personnel.
Assure Sales Force Management and Operational Excellence initiatives are met.
Maintain and Develop "Key" Customer and Vendor Relationships.
Responsibilities:
Business Development:
Develop and acquire large logistics accounts.
Achieve profitable growth development targets for the Region.
Lead the DM's to achieve Sales Force management and coverage milestones.
Lead and maintain key customer and partner relationships.
Lead and be responsible for Operational Excellence within the Region.
Manage contract logistics opportunity pipeline and responsible for the management and coordination of RFQ responses for contract logistics business.
Actively participate in cross-selling activities to further develop account potential through airfreight, sea freight, road freight, value added products and contract logistics.
Operational Efficiency:
Implementation of customer onboarding process and execution of customer onboarding activities for major accounts.
Support select major accounts in customer solution and service development.
Standardization:
Develop SOP's for key accounts in associating with customer services, operations management, and other relevant parties, with detailed process, service levels, and KPI's.
Qualifications:
MBA preferred with required bachelor's degree in related business domain.
Minimum of 15 years of industry-related experience inclusive of leading an operations team.
Demonstrated business thinker approach with a strong data decisions mindset.
Strategic thought leader that can see the big picture, identify the operational levers to level up, establish vision, and create a roadmap to drive execution.
Experience designing and successfully implementing operational processes that produce efficiency and growth.
Skilled in designing and driving KPI's to provide actionable insights.
Ability to create, manage, drive and achieve multiple strategic initiatives simultaneously while running daily operations.
The ability to inspire, lead, and motivate.
Direct general management and P & L experience.
Strong analytical skills and the ability to action items successfully.
Demonstrated intellectual curiosity, responsibility, determination and flexibility.
Confident communicator to present to customers, staff, and management team.
