5+ years managing websites with B2C and B2B eCommerce experience
Strong knowledge of website and eCommerce best practices
Experience using data for decision making
Familiarity with Sitecore, Shopify, HubSpot, and other platforms
Excellent verbal and written communication skills
Ability to manage multiple priorities and work independently
Responsibilities
Manage and maintain content, design, and functionality of Bachmans.com and the intranet
Coordinate updates for seasonal launches and promotional content
Ensure online content aligns with business goals and is accurate
Troubleshoot and resolve website and e-commerce platform issues
Monitor website performance to support a seamless user experience
Assist in ongoing improvement and optimization of digital systems
Work with vendors to enhance site functionality
Benefits
Employee Discount
Medical Insurance
Dental Insurance
Vision Insurance
Life and AD&D Insurance
Disability, Accident, and Critical Illness Insurance
401(K)
Pet Insurance
Wellness Programs
Employee Assistance Program (EAP)
Paid Time Off (PTO)
Paid Holidays (6/year)
Full Job Description
Website Manager
Onsite - Minneapolis, MN
Are you a digital leader with both technical and project management expertise? Bachman's is looking for a Website Manager to lead the strategy, development, and performance of our websites and eCommerce platforms. In this role, you'll help create a seamless customer experience while partnering with teams across the organization to support business growth through innovative digital solutions.
You'll oversee website technology, troubleshooting, enhancements, and daily operations while leading cross-functional projects from concept to launch. From advancing our vision for a unified One Bachmans.com experience to developing new digital tools and applications, you'll combine hands-on technical knowledge with strong project leadership to drive results and keep key initiatives moving forward.
Position Duties:
Manage and maintain the content, design, and functionality of Bachmans.com and the company intranet.
Coordinate website and intranet updates, including seasonal launches and promotional content.
Ensure online content is accurate, current, and aligned with business goals.
Troubleshoot and resolve website, intranet, and e-commerce platform issues.
Work with IT and business teams to identify and address functionality or programming concerns.
Monitor website performance and support a seamless user experience across digital platforms.
Assist with the ongoing improvement and optimization of website and intranet systems
Work with vendors to develop improvements to site functionality and add enhancements
Sitecore and Horizontal management: daily troubleshooting and updating user permissions to reduce vendor expense
Other duties as assigned
Qualifications:
College degree in Information Systems/Tech
Minimum of 5 years of experience managing websites with exposure to B2C and B2B eCommerce strategies to include:
Optimizing the shopping journey to maximize the customer experience and sales conversion
Knowledge of website and eCommerce best practices
Experience using data to inform decision making
Provide ongoing support, maintenance, troubleshooting, and issue resolution for the website
Lead website and eCommerce projects, upgrades, and ongoing improvements while coordinating cross-functional stakeholders
Passionate about the customer with a strong interest in understanding and driving user behavior
Prior experience supporting, building and launching enterprise-level websites and digital commerce platforms
Manage user access and permissions across web-based systems
A working knowledge of website security, HTML, FTP clients, API integrations and CSS
Coordinate with developers, vendors, and contractors to resolve issues and implement enhancements
Strong teamwork capability and ability to influence others in the organization who are not direct reports
Familiarity with hosting, CRM, and ERP platforms such as Sitecore, Shopify, HubSpot, NetSuite, and Order Cloud
Excellent verbal and written communication skills
Ability to understand new technologies and adapt and learn rapidly
Ability to work independently and manage multiple priorities.
Benefits:
Employee Discount
Medical Insurance
Dental Insurance
Vision
Life and AD&D
Disability, Accident, Critical Illness Insurance
401(K)
ID Watchdog
Pet Insurance
Wellness
Employee Assistance Program (EAP)
PTO
Paid Holidays (6/year)
Schedule: Monday - Friday, Standard Business Hours. Will also serve as an on-call resource for website-related outages and urgent support needs.
