5+ years of experience with web content management systems and controlled publishing workflows.
Proficient in editing and formatting web content with basic HTML/CSS skills.
Knowledge of accessible web content and Section 508 compliance.
Experience managing navigation, metadata, and content version history.
Strong attention to detail for diagnosing content and display issues.
Ability to document processes clearly and collaborate across teams.
Must meet federal suitability and access requirements for on-site support.
Responsibilities
Publish and update web content and assets using authorized workflows.
Maintain content structure, templates, and version history for consistency.
Review content for accessibility and formatting issues.
Coordinate content reviews and publication schedules with stakeholders.
Administer content permissions and configuration settings as needed.
Investigate and resolve publishing issues with developers and platform admins.
Maintain documentation for publishing procedures and content inventories.
Benefits
Opportunity to work with a federal health agency on impactful projects.
Collaborative work environment with government and contractor teams.
Potential for professional development in web content management.
Flexible working hours may be available.
On-site support in a dynamic office setting.
Full Job Description
Web Content Administrator / Web Designer to support a newly awarded program for a federal health agency. Administer agency web content and publishing workflows, maintaining accurate, accessible pages and reliable content operations in approved platforms.
The ideal candidate brings practical delivery experience, sound judgment, and a collaborative approach to maintaining Federal business applications while improving technical capability.
Essential Duties and Responsibilities:
Publish and update approved web content, navigation, links, documents, and page assets using authorized workflows.
Maintain content structure, templates, metadata, and version history for consistent presentation and retrieval.
Review content for formatting, broken links, accessible headings, alternative text, and document accessibility concerns.
Coordinate content reviews, approvals, publication schedules, and corrections with Government content owners.
Administer assigned content permissions and configuration settings within delegated authority and change controls.
Investigate publishing and display issues with developers and platform administrators; verify fixes across supported browsers.
Maintain publishing procedures, content inventories, and transition documentation; support content migration and validation.
Support transition knowledge transfer and maintain current technical or process documentation for assigned responsibilities.
Coordinate assigned work with program leadership, Government stakeholders, and related teams; report blockers and dependencies promptly.
Use Government-approved tools and handle program data within authorized environments. Validate any AI-assisted output before it informs delivery decisions.
Work Experience and Job Skills:
Basic Qualifications:
Minimum 5 years of experience administering a web content management system and supporting controlled publishing workflows.
Ability to edit and format web content and use basic HTML/CSS for content troubleshooting where permitted.
Understanding of accessible web content, Section 508 considerations, and usable page structure.
Experience maintaining navigation, metadata, documents, media assets, and content version history.
Ability to manage publication deadlines and coordinate approvals with multiple content owners.
Attention to detail and ability to diagnose content, link, and display issues without disrupting live services.
Ability to document work clearly, protect sensitive program information, and collaborate across Government and contractor teams.
Ability to meet federal suitability and access requirements and provide on-site support in the Bethesda, Maryland area as directed.
Additional Qualifications:
Experience with Drupal or SharePoint publishing in a Federal environment.
Experience supporting content migration, website redesign, or reusable page templates.
Familiarity with Acquia-hosted Drupal environments where applicable.
Experience supporting a Federal IT services environment, preferably within a federal health agency or comparable federal IT environment.
Experience transferring knowledge from an incumbent team and maintaining reliable services during transition.
Education:
A degree or relevant coursework in communications, information systems, web design, or a related discipline is preferred.
Certificates, Licenses and Registrations:
Relevant CMS administration or accessibility training is preferred.
Communication Skills:
Clear verbal and written communication skills, with the ability to coordinate professionally across Government, prime contractor, and subcontractor teams.
Ability to explain role-specific findings, document decisions and procedures, and communicate risks and recommended actions to the appropriate audience.
Clearance Requirements:
Must hold or be eligible for a Public Trust Moderate (Tier 2) background investigation and meet applicable federal suitability, badging, and system-access requirements.
Travel:
Washington,DC.
Environmental Requirements:
Mainly a routine office environment.
May be required to lift up to ten (10) pounds
Flexible in working extended hours
The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Unissant management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, where applicable and available, reasonable accommodation(s) may be made to enable individuals with disabilities to perform essential functions of this position.
Candidate(s) will be required to go through pre-employment screening.
About Unissant
Unissant is a data analytics and business transformation services provider. The company offers services in data management, analytics, cybersecurity, digital transformation, and artificial intelligence. Unissant serves clients in the healthcare, finance, and government sectors. The company was founded in 2006 and is headquartered in Reston, Virginia.
