Bachelor's Degree in Logistics, Supply Chain, or related field preferred.
Minimum 1 year of experience in large/bulky item outbound operations.
Strong understanding of LTL/FTL carrier requirements and oversized packaging standards.
Demonstrated leadership skills under high-volume outbound pressure.
Fluency in both English and Mandarin.
Responsibilities
Lead the outbound team, managing staffing, training, and safety protocol for heavy equipment operations.
Drive efficiency in outbound processes by optimizing pick/pack/load cycles for oversized items.
Supervise all outbound processes, ensuring compliance with weight distribution and cargo securement regulations.
Coordinate and manage outbound shift schedules in relation to carrier appointment and shipping deadlines.
Generate reports related to outbound accuracy, on-time shipping, and damage incidents for large-items handling.
Foster customer service collaboration with freight forwarders to address dispatch issues and enhance shipment visibility.
Conduct regular audits to secure outbound areas and prevent mis-shipments.
Benefits
401(k) plan
Dental insurance
Health insurance
Paid time off
Vision insurance
Full Job Description
[Responsibilities]
Leadership and Team Management: Lead the outbound team for large items, overseeing staffing, training on heavy equipment operation, and enforcing safety discipline.
Performance Enhancement: Drive outbound efficiency by optimizing pick/pack/load cycles for oversized goods; implement productivity tracking to meet daily shipping cutoff times.
Operational Oversight: Supervise the entire outbound process for large items, including order wave release, heavy-duty forklift loading, and truck scheduling. Ensure strict adherence to weight distribution and cargo securement regulations.
Schedule Management: Coordinate outbound shift schedules based on carrier appointment windows and ocean/air freight cutoffs; manage overtime during peak shipping seasons.
Reporting: Generate outbound accuracy reports, on-time shipping rates, and damage incident reports specific to large-item handling.
Customer Service Excellence: Collaborate with freight forwarders and trucking companies to resolve dispatch issues and provide end-customer shipment visibility.
Security and Integrity: Conduct regular audits of outbound staging areas to prevent mis-shipments and ensure high-value item security.
[Qualifications]
Educational Background: Bachelor's Degree in Logistics, Supply Chain, or related field preferred.
Professional Experience: At least 1 year of experience in large/bulky item outbound operations.
Industry Expertise: Deep understanding of LTL/FTL carrier requirements, oversized packaging standards, and cross-border outbound documentation.
Leadership Skills: Strong problem-solving under high-volume outbound pressure; ability to coordinate between warehouse floor and carrier dispatchers.
Language Proficiency: Fluent in both English and Mandarin.
**Working Visa sponsorship is available for qualified employees.
Job Type: Full-time, Onsite Work Location: Linden, NJ 07036 Schedule: Monday to Friday, 08:30 AM ~ 05:00 PM Pay: $75,000.00 - $100,000.00 per year
Benefits: • 401(k) • Dental insurance • Health insurance • Paid time off • Vision insurance
