[Responsibilities]- Leadership and Team Management: Lead the outbound team for large items, overseeing staffing, training on heavy equipment operation, and enforcing safety discipline.
- Performance Enhancement: Drive outbound efficiency by optimizing pick/pack/load cycles for oversized goods; implement productivity tracking to meet daily shipping cutoff times.
- Operational Oversight: Supervise the entire outbound process for large items, including order wave release, heavy-duty forklift loading, and truck scheduling. Ensure strict adherence to weight distribution and cargo securement regulations.
- Schedule Management: Coordinate outbound shift schedules based on carrier appointment windows and ocean/air freight cutoffs; manage overtime during peak shipping seasons.
- Reporting: Generate outbound accuracy reports, on-time shipping rates, and damage incident reports specific to large-item handling.
- Customer Service Excellence: Collaborate with freight forwarders and trucking companies to resolve dispatch issues and provide end-customer shipment visibility.
- Security and Integrity: Conduct regular audits of outbound staging areas to prevent mis-shipments and ensure high-value item security.
[Qualifications]- Educational Background: Bachelor's Degree in Logistics, Supply Chain, or related field preferred.
- Professional Experience: At least 1 year of experience in large/bulky item outbound operations.
- Industry Expertise: Deep understanding of LTL/FTL carrier requirements, oversized packaging standards, and cross-border outbound documentation.
- Leadership Skills: Strong problem-solving under high-volume outbound pressure; ability to coordinate between warehouse floor and carrier dispatchers.
- Language Proficiency: Fluent in both English and Mandarin.
- **Working Visa sponsorship is available for qualified employees.
Job Type: Full-time, Onsite
Work Location: Flanders, NJ 07836
Schedule: Monday to Friday, 08:30 AM ~ 05:00 PM
Pay: $75,000.00 - $100,000.00 per year
Benefits:• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
