JD.com, Inc.

Warehouse Manager

JD.com, Inc.$90K — $170K *
Transportation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Supply Chain, Logistics, Business, or related field
  • 5+ years of progressive experience in 3PL or warehouse operations, including team management
  • Strong knowledge of warehouse systems (WMS/OMS) and operational KPIs
  • Experience in process design, warehouse planning, and cost control
  • Excellent problem-solving, communication, and leadership skills
  • Ability to analyze data and translate findings into operational improvements
  • Bilingual in Mandarin is REQUIRED

Responsibilities

  • Analyze and optimize warehouse operation processes for efficiency
  • Formulate and monitor inventory management strategies and cost controls
  • Manage daily work of warehouse teams and formulate operation standards
  • Analyze operation data and coordinate cross-departmental collaboration
  • Build industry-specific warehouse solutions and track innovation trends

Benefits

  • Full-Time employment
  • Opportunities for career advancement
  • Annual bonus based on performance
  • Engage with cutting-edge technologies in warehouse operations
Full Job Description
[Job Details]

Job Title: Warehouse Manager

Location: Toronto, Canada
Pay Range: CAD $90,000-$170,000 per year + Annual Bonus
Employment Type: Full-Time

What You'll Do:
  • Warehouse Process Optimization and Efficiency Improvement: Analyze warehouse operation processes (inbound, inventory, outbound), optimize warehouse layout, operation routes and equipment configuration, introduce automation tools to improve warehouse space efficiency and labor efficiency, reduce operation costs and ensure smooth and efficient warehouse operations.
  • Inventory Management and Cost Control: Formulate inventory management strategies, monitor inventory turnover rate, accuracy rate and other indicators, optimize inventory structure, handle slow-moving products and abnormal inventory; coordinate warehouse resource allocation, control warehouse costs (labor, space, equipment) to improve inventory health and cost effectiveness.
  • Team Management and Standards Construction: Manage daily work of warehouse teams, formulate operation standards and training plans, enhance team business capabilities and compliance awareness; promote implementation of warehouse standardized processes, establish quality monitoring systems to ensure warehouse operation safety and service quality.
  • Data-Driven and Cross-Department Collaboration: Analyze warehouse operation data (timeliness, cost, quality), formulate improvement plans and promote optimization; interface with logistics, sales and other departments, coordinate supply chain upstream and downstream resources, solve operation exceptions to ensure efficient collaboration between warehousing and overall business.
  • Industry Capability Building and Innovation: Combined with industry characteristics (such as cold chain, bulky goods), build industry-specific warehouse solutions, accumulate SOPs and cost standards; track industry trends, introduce new technologies and management models to promote warehouse intelligence and industry benchmark construction, enhance core competitiveness.


About You:
  • Bachelor's degree in Supply Chain, Logistics, Business, or related field
  • 5+ years of progressive experience in 3PL or warehouse operations, including team management
  • Strong knowledge of warehouse systems (WMS/OMS) and operational KPIs
  • Experience in process design, warehouse planning, and cost control
  • Excellent problem-solving, communication, and leadership skills
  • Ability to analyze data and translate findings into operational improvements
  • Bilingual in Mandarin is REQUIRED


Preferred but not essential for this role:
  • Prior experience with high-volume e-commerce fulfillment
  • Background in both manual and automated warehouse environments
  • Familiarity with lean methodologies and continuous improvement frameworks
  • Ability to thrive in a fast-paced, deadline-driven environment


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About JD.com, Inc.

JD.com, Inc. is a leading e-commerce company in China, offering a wide range of products and services to consumers across the country. The company's platform provides a one-stop shopping experience, with a vast selection of products, fast and reliable delivery, and excellent customer service. JD.com's mission is to empower consumers to live a better life, and the company is committed to providing high-quality products and services at competitive prices. JD.com has a strong track record of growth, with revenue increasing by over 20% annually in recent years. The company is also committed to sustainability, with a focus on reducing its carbon footprint and promoting environmental responsibility.
Learn more about JD.com, Inc.
Size
310,000 employees
Market Cap
$147.4 billion
Industry
Net Income
$49.4 billion
Founded
1998
5 Year Trend
+38.1%
Revenue
$745.8 billion

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