15+ years in Commercial Banking or financial services consulting
Deep expertise in Commercial Lending, Treasury Management, and Banking Operations
Extensive network of senior executives in large U.S. banks
Proven track record of expanding business and driving revenue growth
Ability to influence C-suite stakeholders
Experience in closing complex transformation opportunities
Strong understanding of data, analytics, and AI in banking
Exceptional relationship-building and communication skills
Strong commercial acumen and consultative selling capabilities
Responsibilities
Develop and execute growth strategies for strategic banking accounts
Expand relationships with Commercial Banking executives
Identify opportunities in Commercial Banking and related areas
Collaborate with account teams to increase revenue and market share
Translate client challenges into opportunities for EXL's capabilities
Build trusted advisor relationships with senior executives
Lead strategic discussions on growth and operational efficiency
Identify and advance opportunities aligned with client priorities
Shape discussions around digital transformation and operational excellence
Represent EXL at industry events and forums
Benefits
Remote work flexibility with a requirement to be based in the NYC Tristate area
Opportunity for annual bonuses and RSU eligibility
Engagement with senior executives and industry leaders
Access to cutting-edge data and analytics solutions
Involvement in strategic decision-making and transformation initiatives
Full Job Description
Job Description
Job Title: VP Client Partner - Commercial Banking - New York
Location: Remote but must be based in the NYC Tristate area (requires frequent travel to EXL offices and Client sites in and around NYC, as well as other areas as needed for business)
Base Salary range - $250k to $285K plus annual bonus target and RSU eligibility
Base salary range depends upon level of experience and expertise
Success in this role will be driven by the individual's ability to leverage an established network of senior Commercial Banking executives, expand EXL's presence within existing banking clients, and create new revenue opportunities across Commercial Banking organizations.
Responsibilities
EXL is seeking a senior Client Partner with deep Commercial Banking expertise and an established network of senior executive relationships across large U.S. financial institutions.
This role will be responsible for accelerating growth within EXL's strategic commercial banking accounts by expanding relationships with Commercial Banking leaders and creating new opportunities across Commercial Banking organizations.
The successful candidate will leverage existing executive connections and industry expertise to open new buying centers, identify emerging business needs, and position EXL's Data, Analytics, AI, Digital, and Operations capabilities to drive measurable business outcomes.
The ideal candidate is a trusted advisor with extensive Commercial Banking experience, strong credibility with senior executives, and a proven track record of expanding business within large banking organizations.
This is a highly consultative, relationship-driven role focused on executive engagement, opportunity creation, account expansion, and long-term client partnership development.
Key Responsibilities
Commercial Banking Account Growth
Develop and execute Commercial Banking growth strategies across EXL's strategic banking accounts.
Expand and strengthen relationships with Commercial Banking executives and key decision-makers.
Identify and pursue opportunities across Commercial Banking, Commercial Lending, Treasury Management, Credit Risk, Client Coverage, and Banking Operations.
Partner closely with existing account teams to increase wallet share, expand into new buying centers, and drive revenue growth.
Translate client priorities and business challenges into opportunities aligned with EXL's consulting and transformation capabilities.
Executive Relationship Management
Build and maintain trusted advisor relationships with senior Commercial Banking executives.
Leverage a broad network of Commercial Banking leaders to create access to new stakeholders and business opportunities.
Lead strategic conversations around growth, profitability, risk management, operational efficiency, digital transformation, data modernization, and AI-enabled innovation.
Establish EXL as a valued strategic partner to Commercial Banking organizations.
Opportunity Origination & Solution Development
Identify, qualify, and advance opportunities aligned with client business priorities.
Shape client discussions around data, analytics, AI, digital transformation, customer experience, and operational excellence.
Collaborate with EXL solution leaders and delivery teams to develop compelling business cases, proposals, and executive presentations.
Support pursuit activities, executive workshops, and strategic account planning initiatives.
Industry & Market Leadership
Maintain deep expertise in Commercial Banking trends, market dynamics, regulatory developments, and competitive landscape.
Provide industry insights and market intelligence to clients and internal stakeholders.
Represent EXL at industry conferences, executive forums, client events, and leadership briefings.
Serve as a Commercial Banking subject matter expert for strategic account teams and business leaders.partmental goals, manage budgets, lead cross-functional teams, and ensure compliance with policies.
Qualifications
Required Experience
15+ years of experience in Commercial Banking consulting, financial services consulting, banking transformation, or banking technology/services consulting.
Deep expertise across Commercial Banking, including Commercial Lending, Treasury Management, Credit Risk, Client Coverage, and Banking Operations.
Extensive network of senior Commercial Banking executives and decision-makers across large U.S. banks.
Proven success expanding business relationships, opening new buying centers, and driving revenue growth within existing client accounts.
Demonstrated ability to influence and engage C-suite and senior business stakeholders.
Experience identifying, shaping, and closing complex transformation opportunities.
Strong understanding of data, analytics, artificial intelligence, and technology-enabled transformation within banking.
Exceptional executive presence, relationship-building, and communication skills.
Strong commercial acumen and consultative selling capabilities.
Education & Location
Bachelor's degree required.
MBA or other advanced degree preferred.
Based in the New York metropolitan area.
Willingness to travel as needed.
About EXL Service
EXL Service is a leading operations management and analytics company that helps businesses enhance growth and profitability. The company provides services in areas such as finance and accounting, customer service, and healthcare. EXL Service was founded in 1999 and is headquartered in New York, New York.
