GENERAL SUMMARYThe Product Manager is responsible for the product planning and execution of consumer and commercial deposit & fee-based products, throughout the product lifecycle, including gathering and prioritizing product and customer requirements, defining the product vision, and working closely with IT, Sales, Marketing and Operations to ensure revenue and customer satisfaction goals are met. The Product Manager's job also includes ensuring that the product supports the company's overall strategy and goals.
ESSENTIAL FUNCTIONS- Define and execute assigned product strategy and roadmap.
- Own all elements around subject matter product including all service-related challenges.
- Understand all market trends, technologies and competitive offers relating to product set.
- Grow revenue contribution to bank's product portfolio.
- Responsible for the design, financial feasibility, and operational impact of product offerings.
- Develop product positioning and messaging that differentiates products in the market.
- Own all product deficiencies, take lead in ensuring product issues are resolved.
- Keep log of all product issues to include discovery date and issue resolution date.
- Lead idea generation for new products and product marketing.
- Develop and maintain policy language in partnership with Operations, Compliance, and Audit.
- Provide support and product training to frontline team members.
- Ability to present to all levels within the bank including Executive Management.
QUALIFICATIONS- Education: College degree with major in Finance, Marketing, or business-related discipline preferred but not required.
- Experience:
- Minimum five years of banking experience, (seven years preferred) of which a minimum of three years experience in Product Development, Product Management, or an equivalent role is required.
- XAA Subject Matter Expertise
- FIS/IBS expertise
- Skills/Ability: Excellent presentation, interpersonal, professional, good verbal, and written communication skills; strong software knowledge (Excel, Word, PowerPoint); good analytical and research ability; organized with good prioritizing skills and have high attention to detail; good time management and able to manage multiple objectives at one time, with minimal guidance and supervision. Bilingual Chinese a plus but not required.
OTHER DETAILS$115K - $140K / year
Pay determined based on job-related knowledge, skills, experience, and location.
This position may be eligible for a discretionary bonus.
Cathay Bank offers its
full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).
