Volunteer Coordinator

Salary : $93,778.88 - $113,491.04 Annually
Location : Throughout the County of Santa Clara, CA
Job Type: Full-Time
Job Number: 26-T20-A
Department: County Library
Opening Date: 10/06/2026
Closing Date: 10/20/2026 11:59 PM Pacific
Bargaining Unit: 01

Description
Under general direction, to recruit, screen, place, coordinate and recognize volunteers; and to provide technical staff assistance and volunteer management and training on a department-wide basis for volunteer-related issues, programs and events.

This position will primarily work onsite at 1344 Dell Avenue, Campbell, but will occasionally be expected to work throughout the library district at community library locations. The primary schedule is Monday - Friday, with occasional evening and weekend shifts. For more information regarding this position, please contact Emily Kawaguchi at

The list established from this recruitment may used for other vacancies as they occur.
Typical Tasks

• Recruits, interviews, screens, places, orients, coordinates, trains and recognizes volunteers for projects and programs;
  
• Implements department-wide recognition program for volunteers;
  
• Promotes volunteer programs to department staff and the community;
  
• Coordinates event activities, such as dedications, festivals, groundbreakings and fund-raisers;
  
• Defines volunteer expectations in advance and provides hands-on assistance to encourage, support, supplement and track all volunteers and their duties in support of volunteer events and programs;
  
• Matches volunteer resources with field staff;
  
• Assists in the development of policies and procedures;
  
• Prepares correspondence and writes reports related to departmental volunteer programs;
  
• Develops and updates informational brochures, newsletters and flyers regarding the activities of the volunteer programs;
  
• Directs volunteer events, including court appointed community service requests;
  
• Establishes, publishes and regularly updates volunteer schedule and list of events;
  
• Provides training for volunteers and ensures training meets the current needs of the program;
  
• Provides Volunteer Management Training for staff;
  
• Communicates regularly with volunteers through check-in phone calls and emails;
  
• Maintains accurate data, records, and files of departmental volunteer and docent programs and activities;
  
• May be assigned as a Disaster Service Worker, as required;
  
• Performs other related duties as assigned.

Employment Standards
Sufficient education, training, and experience to demonstrate the possession and direct application of the following knowledge and abilities:

Training and Experience Note: The required knowledge and abilities are attained through training and experience equivalent to possession of a Bachelor's Degree. Relevant analytical, administrative, lead, supervisory or management experience that includes interpreting rules and regulations, gathering data and formulating recommendations, and report writing can substitute for education on a year-for-year basis;

and

Two (2) years of experience as a volunteer coordinator, event coordinator, recreation coordinator, volunteer leader or recreation program supervisor with a public or private agency, that included at least one (1) year coordinating or planning volunteer events or services.

OR

Training and experience equivalent to possession of a two-year college degree (60 semester units or 90 quarter units)

and

Four (4) years of experience as a volunteer coordinator, event coordinator, recreation coordinator, volunteer leader or recreation program supervisor with a public or private agency provider, that included at least one (1) year coordinating or planning volunteer events or services.

Special Requirements

• Ability to travel to and from various locations during the course of work and, if driving, possession of a valid California Driver's License prior to appointment and the ability to qualify for and maintain a County driver authorization.

Knowledge of:

• Methods and materials used in volunteer programs;
  
• Principles and practices of first aid and safety;
  
• Fund raising and event planning techniques;
  
• Program development, evaluation, and promotion, particularly as it applies to volunteer programs;
  
• Interviewing techniques;
  
• Computer applications, such as word processing, spreadsheets, and databases.

Ability to:

• Plan, develop, implement, coordinate, organize, and evaluate volunteer programs for a department or agency;
  
• Recruit, screen, place, coordinate, motivate, organize, train, recognize, and track volunteers;
  
• Plan, organize, and direct the efforts of volunteers;
  
• Establish and maintain connections and network within the community to form effective partnerships;
  
• Develop systems for recruitment, training, placement, supervision, evaluation and recognition of volunteers;
  
• Track volunteer activity and target outcome expectations;
  
• Follow a work-flow process and utilize systems that will allow for the orderly, timely and professional completion of tasks as requested;
  
• Recruit required volunteers and commit them to one-day, short-term and long-term volunteer projects;
  
• Work with individuals from diverse backgrounds;
  
• Deal effectively and develop and maintain cooperative relationships with volunteers, employees, management, the public, and representatives of other groups and organizations;
  
• Speak and write effectively and clearly;
  
• Prepare and maintain clear and concise records and reports, including budget recommendations and justifications;
  
• Operate a personal computer and its software;
  
• Read, interpret and understand the laws, ordinances, and regulations relevant to perform the functions described above.

Physical Requirements

• Must be able to work weekends, holidays, or other irregular hours;

• Must be able to conform to departmental uniform standards (if required).

01

Please answer the following questions. Completion of the following supplemental questions is REQUIRED and is an integral part of the evaluation process. Initially, it will be used to determine minimum qualifications. For those applicants meeting the employment standards, this information will be critical in the subsequent competitive assessment to identify those candidates to be invited to continue in the examination process. Your responses to the questions may also be reviewed and scored in a Competitive Rating evaluation process based on pre-determined rating criteria. Your answers should be as complete as possible, as no additional information will be accepted from applicants once the Competitive Rating evaluation has begun. A response of "see resume" or "see application" will deem your application incomplete. Include a detailed description of your work experience in the following format for EACH employer referenced, in each answer:
a) Employer name(s)
b) Job title(s)
c) Start/end dates of employment
d) Total hours worked per week
e) Description of task(s) performedDo you understand the requirement to provide complete answers in order to determine relevant experience for each area in question?

• Yes
• No

02

What is the highest level of education you have completed?

• High School or GED equivalent
• College (1 to 29 semester units / 1 to 44 quarter units)
• College (30 to 59 semester units / 45 to 89 quarter units)
• College (60 to 89 semester units / 90 to 134 quarter units)
• College (90 to 119 semester units / 135 to 179 quarter units)
• College (120 or more semester units / 180 or more quarter units)
• Associate's Degree
• Bachelor's Degree
• Master's Degree
• Doctoral Degree
• None of the above

03

How many years of work experience do you have performing analytical, administrative, lead, supervisory, or management duties? Relevant experience includes interpreting rules and regulations, gathering data, formulating recommendations, and report writing.

• No experience
• Less than one year
• One to less than two years
• Two to less than three years
• Three to less than four years
• Four to less than five years
• Five or more years

04

Describe your experience performing analytical, administrative, lead, supervisory or management duties, which includes interpreting rules and regulations, gathering data, formulating recommendations, and report writing.
Please include a detailed description of your work experience in the following format for EACH employer referenced, in each answer:
a) Employer name(s)
b) Job title(s)
c) Start/end dates of employment
d) Total hours worked per week
e) Description of task(s) performed
05

How many years of experience do you possess working as a volunteer coordinator, event coordinator, recreation coordinator, volunteer leader or recreation program supervisor with a public or private agency?

• None
• Less than one year
• One to less than two years
• Two to less than three years
• Three to less than four years
• Four to less than five years
• Five years or more

06

Describe your experience working as a volunteer coordinator, event coordinator, recreation coordinator, volunteer leader or recreation program supervisor with a public or private agency.
Please include a detailed description of your work experience in the following format for EACH employer referenced, in each answer:
a) Employer name(s)
b) Job title(s)
c) Start/end dates of employment
d) Total hours worked per week
e) Description of task(s) performed
07

How many years of experience do you pos