SummaryThe VP of Operations is responsible for the overall strategic, operational, and financial performance of assigned transportation technology, intelligent transportation systems (ITS), and mobility solution programs. This role provides executive leadership for project delivery, customer satisfaction, business growth, and operational excellence while ensuring successful execution of contracts and services for state departments of transportation, tolling authorities, municipalities, and other transportation agencies. The Vice President of Operations partners with senior leadership to drive profitability, expand market presence, and deliver innovative transportation solutions that support TransCore's long-term business objectives.
Essential Duties and ResponsibilitiesInclude the following. Other duties may be assigned.
- Provide executive leadership and full P&L accountability for assigned operations, including revenue growth, profitability, forecasting, budgeting, and resource planning.
- Develop and execute strategic business plans to achieve operational, financial, and growth objectives.
- Lead business development efforts by identifying market opportunities, supporting capture strategies, and contributing to successful proposal and contract pursuits.
- Drive business development efforts by identifying new opportunities, supporting capture strategies, and contributing to successful proposal and contract pursuits.
- Lead and develop high-performing teams through workforce planning, performance management, talent development, and succession planning.
- Establish and maintain strong relationships with customers, partners, and key stakeholders to drive customer satisfaction and long-term business success.
- Oversee the successful delivery of projects and programs, ensuring performance, quality, schedule, and financial objectives are achieved.
- Monitor business performance metrics and implement corrective actions to address operational, financial, or customer-related risks.
- Drive operational excellence through process improvement, workforce optimization, and the implementation of best practices.
- Provide leadership, coaching, and development for Directors, Program Managers, and operational teams, fostering a high-performing and accountable culture.
- Partner with executive leadership to support organizational strategy, long-term growth initiatives, and business transformation efforts.
- Represent the company with customers, industry organizations, and business partners as a senior operations leader.
Requirements and QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required.
- Bachelor's degree in Engineering, Business Administration, Operations Management, or a related field.
- Minimum of 15 years of progressive leadership experience in operations, program management, transportation technology, ITS, systems integration, tolling, or related industries.
- Demonstrated success leading large-scale operations and achieving revenue, profitability, and performance objectives.
- Significant experience managing P&L responsibility, strategic planning, forecasting, and business development.
- Experience managing complex customer relationships with public-sector agencies, transportation authorities, or government entities.
- Proven ability to lead geographically dispersed, multidisciplinary teams.
- Strong leadership, communication, negotiation, and stakeholder management skills.
- Project Management Professional (PMP) certification required.
- Ability to travel up to 30%.
- Experience with intelligent transportation systems (ITS), tolling, traffic management, mobility solutions, or related transportation infrastructure technologies preferred.
- Experience supporting state departments of transportation (DOTs), tolling authorities, municipalities, or other public-sector transportation agencies preferred.
Physical Demands/Work EnvironmentWhile performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to operate office equipment, and communicate effectively with employees, customers, and business partners. The employee may occasionally be required to reach, bend, or lift and/or move items weighing up to 20 pounds.
