POSITION SUMMARY:
POSITION ESSENTIAL FUNCTIONS
- Provide strategic and day-to-day leadership across all hotel departments, ensuring exceptional guest experiences, brand alignment, and consistent service excellence.
- Oversee all aspects of the property, including rooms, food and beverage, and events, while fostering a high-performing, accountable, and service-driven culture.
- Lead and evolve the food and beverage strategy, including restaurant operations, banquets, in-room dining, and events, in close partnership with culinary and F&B leadership.
- Ensure seamless execution of service standards and SOPs, delivering a refined and consistent luxury experience across all guest touchpoints.
- Serve as the public face of the hotel, building strong relationships with guests, clients, and the community to enhance reputation and market presence.
- Drive financial performance through revenue growth, profitability, and disciplined management of budgets, forecasts, labor, and P&L.
- Identify and execute revenue and value-enhancing opportunities across rooms, food and beverage, and events, including innovative programming and activations.
- Partner closely with ownership and asset management on financial performance, capital planning, ROI-driven initiatives, and long-term asset positioning.
- Contribute to broader business planning, underwriting, and strategic decision-making beyond day-to-day operations.
- Recruit, develop, and mentor leadership talent while promoting a culture of collaboration, accountability, and recognition.
- Partner with sales, marketing, and PR to drive demand, strengthen brand positioning, and ensure a cohesive, elevated guest experience.
- Support major capital projects, renovations, and development initiatives, while identifying opportunities to enhance asset value and operational efficiency.
- Act as a key stakeholder of THG, continuing to develop Hotel Granduca into a premier luxury hotel in the Houston market as well as supporting THG in future growth and development initiatives/opportunities.
- Perform other duties as assigned.
POSITION REQUIREMENTS
Education:
- Bachelor's degree in Hospitality, Business, or related field preferred.
Experience:
- 10+ years of hotel leadership; 3+ years as a General Manager or Hotel Manager in luxury/upscale environments
- Strong success in food & beverage operations (restaurant and banquet)
- Experience in boutique/independent or luxury branded hotels
- Exposure to hotel openings, renovations, or development initiatives and ownership collaboration required
Technical Skills:
- Expertise in P&L management, budgeting, labor strategy, and revenue optimization
- Strong understanding of luxury service standards and operations
- Proficient in Microsoft 365 (Word, Excel)
Personal Skills:
- Executive presence with strong communication and stakeholder engagement skills
- Proven ability to lead and develop high-performing teams
- Strategic, hands-on leader with focus on guest experience and operational excellence
- Service-driven with a passion for hospitality, design, and culture
TEAMWORK APPROACHA detailed list of position responsibilities has been developed so that expectations are clearly communicated. However, it is rarely possible to provide a list that will capture all possible projects and assignments. Team members are expected to assist with additional assignments that may be requested by direct supervisors, and to lend assistance to other members of the team, when appropriate.
WORK SHIFT:LOCATION:Houston, TX
#HG
