Bachelor's degree in a relevant field such as industrial design or human-computer interaction.
Experience with evaluative and generative design methods in product research.
Solid understanding of UX design principles and research methods.
Ability to analyze both qualitative and quantitative user data.
Portfolio showcasing leadership in user research and design processes.
Proficiency in visualization and documentation tools like Figma and Excel.
Strong communication skills for technical and non-technical audiences.
Responsibilities
Discover user needs to inform innovative automotive features.
Support ideation and prototyping in an Agile UX design process.
Moderate qualitative user studies to gather insights on user behaviors.
Design and analyze quantitative user research for vehicle UX improvements.
Organize insights into UX requirements for developers using various procedural forms.
Travel up to 20% domestically and internationally for research purposes.
Benefits
Zero-dollar Employee Premiums on Medical, Dental, and Vision for you and your family.
100% Employer-paid Disability and Life Insurance.
Generous Paid Time Off, including vacation and holidays.
A global environment that fosters diversity.
Retirement savings and planning benefits.
Vehicle fuel and lease allowances.
Access to Health Savings Accounts and Flexible Spending Accounts.
Flexible work hours.
Full Job Description
UX Researcher
Hyundai America Technical Center, Inc. (HATCI) is looking for a UX researcher to join the UX Studio Team of Vehicle Software
The Position:
The UX Researcher would plan, conduct, facilitate, and manage user research in the American context via a user-centered process. Additionally, the UX Researcher would support the UX design process by delivering insights from users' behaviors concerning their expectations and unspoken needs in the automotive context, linking marketing, engineering/technology, and social/human science with a holistic approach to design in a fast-paced agile environment for the new mobility transition period involving electric vehicles, autonomous driving, and innovative transportation solutions.
What You Will Do:
Discover user needs and draw insights to design innovative features that could impact the automobile user experience for future Hyundai, Kia, and Genesis vehicles
Support listening, ideation, prototyping, and evaluation efforts through the iterative UX design process and Agile practices
Moderate qualitative user studies to understand users' behaviors, needs, and goals through preliminary context-of-use research, such as design ethnography, contextual inquiry, in-depth interviews, and participatory design
Design quantitative user research, referencing literature, prior works, competitor reviews, research designs, survey/experimental instrument designs, data curation and analysis plans, and findings into design insights for applications that could improve vehicle UX
Describe interaction models between users and vehicle controllers and logic for developers by organizing and optimizing insights from human behaviors into UX requirements through state diagrams, workflows, flowcharts, service blueprints, code, or other procedural forms
Travel up to 20% of the time, both domestically and internationally
What You Will Bring to the Role:
Basic Qualifications:
Bachelor's degree in industrial design, industrial engineering, human-computer interaction/human factors, cognitive psychology/ergonomics, computer science, or a related field
Experience in supporting process-based product research through design with evaluative and generative design methods
Solid understanding of UX design principles and research methods
Ability to collect and analyze qualitative and quantitative user data
Ability to be flexible and creative, using analytical and creative problem-solving in design research and user testing
Portfolio with at least three works on UX design and research that demonstrate one's leadership and direct involvement in each step of user research, requirement analysis, ideation, prototyping, and testing in the iterative UX design process
Ability to explain technical topics to both technical and non-technical stakeholders
Proficiency in basic visualization, prototyping, and documentation tools, such as Figma, Excel, PowerPoint, and Word
Excellent time management, self-management, and organization skills
Strong written, oral, visual, presentation, and interpersonal skills
Flexibility with program and process changes. Hyundai, Kia, and Genesis may make late changes to satisfy customer needs.
Preferred Qualifications:
Graduate degree in industrial design, industrial engineering, human-computer interaction/human factors, cognitive psychology/ergonomics, computer science, or a related field
3+ years of experience in a cross-functional team in an industry setting
Experience in related fields, such as marketing research or product planning
What Hyundai Can Offer You:
Zero-dollar Employee Premiums on Medical, Dental, and Vision for You and Your Family
100% Employer-paid Disability and Life Insurance
Generous Paid Time Off, Including Vacation, Sick, and Abundant Holidays
Competitive Salaries
Range of Position: $80,000 ~ $120,000/Year
A Global Environment that Fosters Diversity
Retirement Savings and Planning Benefits
Vehicle Fuel Allowance
Vehicle Lease Allowance
Access to Health Savings Accounts and Flexible Spending Accounts
Flexible Work Hours
Other Details:
Candidates applying for positions with Hyundai KIA must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
