University Registrar-Hybrid Schedule

• Job Type: Officer of Administration
• Bargaining Unit:
• Regular/Temporary: Regular
• End Date if Temporary:
• Hours Per Week: full-time, 35 hours/wk
• Standard Work Schedule:
• Building:
• Salary Range: $250,000.00-$290,000.00

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Summary

Reporting jointly to the EVP, Finance & Information Technology, and the University Provost, the University Registrar serves as a central official serving the University in support of the academic mission. The University Registrar is a strategic partner with all schools of the University in the planning and implementation of administrative and academic policies related to course management, enrollment and class scheduling for all undergraduate and many graduate programs

The University Registrar leads, in partnership with Columbia University IT, the University's multi-year project to replace its Student Information System. The position establishes priorities with the various schools and the respective Faculties and ensures that each iterative phase appropriately and effectively supports academic policy, data integrity, and service to students.

The University Registrar provides high-level oversight of the University's Student Service Centers located on both the Morningside and Medical Campuses. The Service Centers ensure direct, targeted, personal assistance and support to their respective stakeholders, including students, members of the Teaching Faculties, administrative officers, and families.

The University Registrar is responsible for providing oversight and leadership of student academic history, course registration and enrollment, classroom and exam scheduling, curricula maintenance, degree and enrollment certification and issuance of official transcripts and diplomas, catalog publication, academic calendars, athletic eligibility, and compliance issues, including FERPA. In addition, the University Registrar is responsible for strategic data generation, data analysis, and data reporting of academic records.

Student-centered and service-focused, the University Registrar is responsible for supporting the academic vision developed by our Provost and deans, establishing and maintaining policy, and implementing best practices that enhance customer service, uphold the integrity of all academic programs, and serve a diverse and growing academic community.

The University Registrar develops conceptual and technical frameworks for services essential to the academic community, including oversight of academic records.

Responsibilities

• Specifically, the University Registrar's portfolio includes the following:
  
  • Maintains the confidentiality and integrity of student records.
  • Plays a key role in providing seamless integration with the various Offices of Admissions and Financial Aid as well as integration with the central University Student Financial Services function.
  • Responsible for FERPA compliance achieved through implementing and maintaining training programs for the University community to ensure adherence to FERPA.
  • Responsible for security and protection of student records and transcript production.
  • Provides leadership for his/her team and develops appropriate recommendations for the implementation of related technology applications in support of enhanced services.
  • Responsible for all systems that are vital to the entry of student information and ensures that the University community has appropriate access and training as necessary and appropriate.
  • Maintains up-to-date knowledge of computer software programs and ensures training for Registrar staff as appropriate.
  • Ensures that appropriate departments have access to information technology and systems and have received training to enable effective and strategic use of technology.
  • Responsible for maintenance and upgrades to the event management system; collaborates with the University community to optimize the effective utilization of classroom space.
  • Collaborates with administrators, Deans, Faculty Chairs, IT staff, and advisers/counselors to facilitate and improve services to students, including online catalogues and registration policies, systems, and processes.
  • Participates in professional development activities and serves on University committees that support the goals and objectives of the Department and of the University.
  • Testifies and provides records in relation to legal matters related to Registration and Enrollment.
  • Provides back-up for Records and Registration services.

Minimum Qualifications

• Bachelor's degree
• Minimum of 10+ years direct experience in a Registrar's office or similar environment.

Preferred Qualifications

• Master's degree preferred.
• Successful leadership experience in a complex organizational environment, including experience with higher education preferred;
• Deep exposure to Registrar responsibilities and duties preferred;
• Familiarity with academic policies, institutional, state, and federal regulations preferred.

Other Requirements

• Proven record of successful supervisory experience in a people-oriented environment.
• Excellent communication skills and the ability to effectively and strategically designate job responsibilities to other staff members.