Bachelor's degree with 2 years of relevant experience, or equivalent experience in lieu of degree
Strong organizational skills with the ability to manage multiple projects
Experience in content management, instructional design, or learning and development
Hands-on experience with LMS administration (e.g., Cornerstone, Moodle)
Familiarity with CMS or knowledge-base platforms (e.g., SharePoint, WordPress)
Knowledge of eLearning standards (SCORM, xAPI) and authoring tools (e.g., Articulate)
Strong writing, editing, and information architecture skills
Responsibilities
Collaborate with various stakeholders to identify training needs and validate content
Manage relationships with LMS administrators, vendors, and freelancers
Establish approval workflows for content review and distribution
Train staff on LMS features and content standards
Develop and maintain a content strategy and editorial calendar
Oversee the maintenance and updates of various training materials
Manage the full content lifecycle from intake to retirement
Ensure all content meets accessibility standards
Regularly audit content for accuracy and relevance
Administer day-to-day LMS operations including user management
Upload and configure courses before release
Build and maintain course catalogs and learning paths
Coordinate LMS upgrades and integrations with IT and vendors
Run reports on training metrics and compliance
Monitor training compliance and address deficiencies
Maintain audit-ready training records
Benefits
Remote work flexibility from anywhere in the U.S.
Opportunity to contribute to a program that enhances Veterans' quality of life
Engagement with a diverse team of professionals
Access to ongoing professional development opportunities
Potential for career advancement within a reputable organization
Full Job Description
Job Description
SAIC is seeking a Training Content Manager and LMS Administrator to own the planning, creation, governance, and digital delivery of organizational content, including training materials, policies, job aids, and knowledge resources in support of the VA Medical Disability Exam (MDE) program. This essential program is dedicated to providing Veterans with timely, accurate, and thorough medical examinations, and plays a crucial role in enhancing the quality of life for our Nation's Veterans.
This is a remote position and may be performed from anywhere within the United States.
Responsibilities:
Partner with Instructional Designers, Technical Writers, SMEs, trainers, HR, compliance, and operations leaders to identify training needs and validate content.
Manage relationships with SAIC LMS administrators and vendors, content vendors, and freelancers.
Establish approval workflows so that materials are reviewed and approved before distribution.
Train administrators, instructors, and managers on LMS features and content standards.
Develop and maintain a content strategy and editorial calendar aligned with business, compliance, and learner needs.
Govern the maintenance and updates of eLearning modules, microlearning, videos, job aids, handbooks, and quick-reference guides.
Manage the full content lifecycle: intake, drafting, subject-matter-expert (SME) review, approval, publishing, versioning, and retirement in the learning and document management systems.
Make sure all content meets accessibility standards (e.g., Section 508 / WCAG).
Audit content regularly for accuracy, relevance, and redundancy, and update it when policies or regulations change.
Administer the LMS day to day, including user account creation, role and permission management, group and audience assignments, and deactivation.
Upload, configure, and test courses (SCORM/xAPI packages, video, documents, assessments) before release.
Build and maintain course catalogs, learning paths, curricula, and recertification schedules.
Coordinate LMS upgrades, integrations (HRIS, SSO, content authoring tools), and release testing with IT and vendors.
Run and distribute reports on completion rates, assessment results, overdue training, and learner engagement.
Monitor training compliance and work with managers to resolve deficiencies within required timeframes.
Maintain audit-ready training records and produce documentation on request.
Use analytics to find content gaps and recommend improvements.
Qualifications
Required Qualifications:
Bachelor's degree and 2 years of relevant experience, additional experience in lieu of degree
Excellent organizational skills and attention to detail, with the ability to manage multiple projects and deadlines
Demonstrated experience in content management, instructional design, or learning and development.
Experience with a CMS or knowledge-base platform (e.g., SharePoint, Confluence, WordPress).
Working knowledge of eLearning standards (SCORM, xAPI, AICC) and authoring tools (e.g., Articulate Storyline/Rise, Adobe Captivate).
Experience producing CMS and LMS reports
Strong writing, editing, and information-architecture skills.
Must be able to obtain and maintain a public trust clearance Preferred Qualifications:
Experience in a regulated or compliance-driven environment (healthcare, government, finance).
Knowledge of adult learning principles and instructional design models (ADDIE, SAM).
Experience with accessibility standards, video editing, or graphic design tools.
Certifications such as CPTD, ATD, PMP, or LMS vendor certifications.
About SAIC
Science Applications International Corporation (SAIC) is a technology integrator in the technical, engineering, intelligence, and enterprise information technology markets. SAIC has approximately 26,000 employees and operates in more than 70 countries. The company was founded in 1969 and is headquartered in Reston, Virginia. SAIC provides services to the U.S. government, including the Department of Defense, the intelligence community, and civilian agencies. The company also serves commercial customers in the healthcare, energy, and financial services sectors.
