Trade Support and Workflow Manager

Overview

Supervises building operations, security, and scheduling of trade services across multiple units or departments. Implements policies for the maintenance, renovation, and development of university facilities and physical plants. Oversees all facets of site operations, including planning for licensed and unlicensed trades in maintenance, custodial services, trash and recycling, structural trades, and coordination with third-party vendors. Directs the maintenance, repairs, and renovations of building equipment and systems, ensuring compliance with university standards and sustainability initiatives. Engages with stakeholders to address facilities-related concerns and collaborates with various departments to support teaching, research, and special events. Develops staffing plans, oversees training and payroll, and manages performance to enhance staff development and operational efficiency.

Required Skills and Abilities

1. Strong interpersonal skills and the ability to build strong client relationships, coordinate activities of staff, and provide customer-focused maintenance and services.
2. Proven ability to manage and coordinate activities related to maintenance, repairs, construction, and renovation projects.
3. Well-developed supervisory skills, including experience with progressive discipline, performance feedback, scheduling, and reporting.
4. Comprehensive knowledge of building systems, codes, regulations, and energy management systems.
5. Excellent verbal and written communication skills and proficiency in Microsoft Office.

Preferred Skills and Abilities

1. Certification as a Certified Educational Facilities Professional (CEFP), Certified Facilities Manager (CFM) or similar certification.
2. Experience in managing HVAC, plumbing, electrical, or mechanical systems with relevant licenses (e.g., S2, E2).
3. Experience in facilities management within a university or similar institutional environment.
4. Knowledge of project management software and tools, and familiarity with building maintenance software.
5. Experience in coordinating with external vendors and contractors for large-scale projects and emergency responses.

Principal Responsibilities

1. Supervises the day-to-day custodial and/or maintenance operations of a unit, department, or school building within the University. 2. Participates in the development and implementation of policies and procedures for building maintenance and security develops preventative maintenance schedules. 3. Conducts building safety inspections ensuring that protection and safety systems are in operational order and comply with safety codes; oversees the installation and modification of safety and protection equipment and systems as needed. 4. Determines staff assignments, tool and equipment requirements, and procedures for projects and work requests. 5. Plans, estimates, coordinates, and follows-up on repairs, renovations, and trade projects. 6. Coordinates activities for service response with various trades; ensures timely delivery and completion of service work in assigned buildings and surrounding areas. 7. Provides direction and guidance to building occupants and service responders in both routine and emergency situations. 8. Communicates information on the adequacy of safety and protection programs and the need to improve these programs to the facilities department. 9. Interacts with internal contacts to provide guidance on building safety policies, discuss code violations and resolutions, and discuss maintenance and renovation projects. 10. Interacts with outside contacts to discuss maintenance, renovation and construction plans, and to obtain information on fire and safety regulations. 11. Manages a staff of nonexempt employees. 12. May perform other duties as assigned. Required Education and Experience Bachelor’s Degree. Seven years of related work experience or an equivalent combination of education and trades-related experience.

Job Posting Date

11/02/2026

Job Category

Manager

Bargaining Unit

NON

Compensation Grade

Administration & Operations

Compensation Grade Profile

Manager; Program Leader (25)

Salary Range

$82,000.00 - $131,500.00

Benefits

A general description of the benefits to be offered with this Managerial & Professional position is available at:

Yale Benefits

Time Type

Full time

Duration Type

Staff

Work Model

On-site

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks basedon the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Health Requirements

Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.

Posting Disclaimer

Salary offers are determined by a candidate’s qualifications, experience, skills, and education in relation to the position requirements, along with the role’s grade profile and current internal and external market conditions.

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties throughtheir hiring department.