TikTok

TikTok Shop - Seller Content LIVE Account Manager

TikTok$108K — $220K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree or equivalent practical experience with 5+ years in eCommerce, social media platforms, or digital content.
  • Proven track record in business development and sales within live-streaming, e-commerce, media, or digital marketing.
  • Strong understanding of building relationships between tech platforms and sellers.
  • Ability to work independently and manage multiple initiatives, demonstrating curiosity and a proactive mindset.
  • Experience working in fast-paced, ambiguous environments with excellent communication and negotiation skills.

Responsibilities

  • Design and execute seller live strategies to boost GMV growth for TikTok Shop sellers.
  • Analyze live-streaming performance metrics for actionable insights to enhance content strategy.
  • Manage relationships with assigned sellers, facilitating live planning and coaching for improved performance.
  • Identify growth opportunities to drive live commerce adoption and increase GMV.
  • Collaborate with cross-functional teams to align live promotions with broader strategic initiatives.

Benefits

  • Medical, dental, and vision insurance from day one.
  • 401(k) savings plan with company match.
  • Paid parental leave and short-term/long-term disability coverage.
  • Life insurance and wellbeing benefits.
  • 10 paid holidays and 10 paid sick days annually, plus 17 days of Paid Personal Time.
Full Job Description
Responsibilities

Responsibilities: - Design and execute Seller Live strategies to drive sustained GMV growth for TikTok Shop sellers, aligned with overall platform commerce objectives. - Analyze live-streaming performance metrics and deliver data-driven, actionable insights to optimize content strategy and improve conversion efficiency. - Serve as the primary point of contact for assigned sellers, managing end-to-end live planning, day-to-day communication, execution, and ongoing performance coaching to elevate live outcomes. - Identify and unlock growth opportunities within the existing seller portfolio by expanding live commerce adoption, increasing participation in priority live initiatives, and driving incremental GMV through strategic upsell and optimization. - Stay up to date on live trends, algorithm updates, and best practices, and collaborate closely with cluster operations, campaign, product, and other XFN teams to align seller live promotions with broader initiatives, ensuring consistency, scalability, and long-term category live growth.

Qualifications

Minimum Qualifications - Bachelor's Degree or equivalent practical experience and 5+ years experience in eCommerce, social media platforms, digital content mixed experience on social media platform side, brand side, or e-commerce side. - Proven track record in business development and sales within the live-streaming, e-commerce, media, or digital marketing industry. - Strong understanding of the intricacies of 1 to 1; and 1 to few relationship building between tech platforms and sellers. - Ability to work independently and time manage multiple initiatives, curious, self-motivated, bias-for-action. Preferred Qualifications - Strong understanding of e-commerce live-streaming platforms, technologies, and industry trends. - Experience working in ambiguity, achieving results in a fast-paced environment, and continually adapting to changing business needs. - Excellent communication and negotiation skills. Self-motivated, results-driven, and able to work independently. Strong analytical and problem-solving skills. Attention to detail, affinity with numbers, logical and strong in problem solving. - Familiar with TikTok and other content platforms; experience in content-based e-commerce is highly preferred.

Job Information

[For Pay Transparency]Compensation Description (Annually)

The base salary range for this position in the selected city is $108000 - $220400 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

About TikTok

TikTok is a social media app that allows users to create and share short videos. The app was launched in 2016 by Chinese tech company ByteDance. TikTok has become one of the most popular social media apps in the world, with over 1 billion active users. The app has been downloaded over 2 billion times worldwide. TikTok has faced controversy over its data privacy practices and its potential ties to the Chinese government. In 2020, the app faced a potential ban in the United States, but a deal was reached with Oracle and Walmart to create a new company called TikTok Global.
Learn more about TikTok
Size
1,750 employees
Industry
Founded
2012

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