Mandatory Qualifications: - Level III- More than seven (7) years of experience working on complex projects with 2 or more years in a leadership role as a Tester
- More than seven (7) years of work experience in quality assurance, managing testing across multiple high-profile projects with complex functional domains within a matrix organization, while reporting and presenting to stakeholders and senior management.
- Two (2) to four (4) years of work experience with Eligibility, Enrollment, and Case Management (EECM) or related Health and Human Services systems.
Desirable Qualifications: - At least seven (7) years of experience developing comprehensive test products (test plans, test cases, and defect documentation) combined with three (3) to five (5) years of hands-on experience building and maintaining test automation frameworks using tools like Selenium or Katalon and scripting languages (e.g., Java, JavaScript)..
- Three (3) to five (5) years of experience managing the defect lifecycle, including creating test metrics, and reports using tools such as Jira, Jira-related plug-ins, or Client Application Lifecycle Management/Quality Center.
- Three (3) to five (5) years of experience supervising quality assurance teams, facilitating stakeholder meetings, and managing deliverables.
Travel/Part-Time/Duties/Responsibilities: Working under the direction of the QA Lead, the Tester Level 3 will manage and oversee quality assurance activities initially related to the Child Support workstream subsequently transition to other program areas within IES as needed.
Key Responsibilities: - Manage adherence to the IES Program Level testing strategy, quality assurance processes, artifacts and tools.
- Manage quality assurance team and deliverables.
- Liaison with relevant stakeholders, including subject matter experts, users, executive teams, etc. to ensure that projects meet business needs.
- Oversee adherence to the IES Program Level testing strategy, quality assurance processes, artifacts and tools.
- Review deliverables from vendors to ensure system testing and delivery are in line with business needs, as described in the requirements.
- Produce reports for Management and Project teams regarding status of Testing Efforts.
- Manage test environments, test accounts and test data according to best practices.
- Manage blended teams of State and vendor resources.
- Other duties as assigned.
Consultants may be eligible to telecommute for more than 50% of their work hours, up to and including 100% remote work. Telecommuting arrangements require direct manager approval and are subject to change based on program needs. Consultants approved for 100% remote work must attend monthly in-person meetings at the Albany office and be available for major milestone meetings as needed.