Bachelor's Degree in Business, Marketing, or related field preferred
Self-directed with strong prioritization skills
Excellent customer satisfaction and relationship-building abilities
Proven track record in negotiating and closing deals
Valid driver's license with an excellent driving record
Willingness to travel frequently, including overnight trips
Responsibilities
Gather and deploy strategies to increase revenue and market share
Travel to meet with customers and solicit machine purchases
Prospect for new customers in assigned territory
Meet or exceed sales targets for units and revenue
Adhere to the Sales Management Process and maintain sales funnel
Provide quotes and prepare sales contracts for machine orders
Investigate and resolve customer issues in a team environment
Benefits
Health, dental, and vision insurance
Paid time off
401(k) with matching contributions
Life and disability insurance
In-house training programs
Tuition reimbursement
Employee referral bonuses
Tool allowances and loans
Discounts on cellular service, computers, and vehicles
Opportunities for overtime
Full Job Description
Job Title: Territory Manager
Location: Baltimore, Maryland
Starting Compensation Range: This is a sales position eligible for base plus commissions with a probable income of more than $100,000. The final compensation is negotiable and subject to candidate's experience and skills.
What You Will Do:
Gather, design, and deploy information, advice, strategies, and actions to effectively earn business revenue and market share from customers in assigned territories and assigned customers
Travel to meet with assigned customers and assigned conquest customers to solicit machine purchases
Prospect for customers in assigned territory to earn business revenue and increase market share
Meet or exceed individual targets for units, revenue, and gross profit
Adhere to the Sales Management Process including UCC reconciliation, lost sale reporting, maintaining established planned activity rate (PAR) and managing the sales funnel
Provide quotes with credit terms and prepare sales contracts for machine orders
Submit accurate expense reports and adhere to company expense policies
Meet or exceed criteria for Customer Quality Index (CQI) for assigned accounts
Investigate and resolve customer issues in a team environment
Process machine demos and loaners according to established company policies and procedures
Keep customers informed as to dates, delays, etc. of each new and used machine sale delivery and follow up on all deliveries within 15 days to establish customer satisfaction
Prepare territory plan quarterly and review with Regional Sales Manager
Ensure no accounts are past due more than 60 days without proper action being taken and work with Finance Manager to resolve
Actively participate, as required by management, to help settle all customer disputes within 30 days
Work with revenue departments with sales of company products, parts and services to assigned customers
Work in coordination with team to achieve Continuous Improvement goals and objectives
Perform other related duties as assigned
What We're Looking For:
Previous outside sales experience, required
Bachelor's Degree in Business, Marketing, Communications, or related field, preferred
Self-directed and able to work with limited supervision; capable of developing objectives, setting priorities, and implementing ideas in a timely manner
Excellent customer satisfaction skills and the ability to build and maintain strong internal and external relationships
Service existing customers with periodic scheduled visits, and effectively prospect potential new customers
Develop and execute effective action plans and handle customer situations to produce results
Effective negotiating and closing deals
Valid driver's license
Excellent driving record
Frequent travel is required - overnight or out town via car or airplane
What Success Looks Like In This Role:
Interpreting data and making quick decisions
Innovation and creativity
Quick evaluation of facts; good judgment when making decisions
Active listening with excellent written and verbal communication skills
Communicating using a telephone and a computer
Handling large volumes of work in a fast-paced environment
Organization and ability to handle several tasks simultaneously to meet deadlines
Strong PC skills
Self-development and adaptability to changing technology
Promoting a positive customer experience
Upholding the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way
Physical Requirements:
Regularly required to stand; walk and talk or hear
Frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl
Occasionally lift and /or move up to 20 pounds
Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus
Competitive Compensation and Benefits:
Health, dental and vision insurance
Paid time off
401(k), $0.75 to $1.25 match up to 6%
Life and disability insurance
In-house training instructors/programs
Tuition reimbursement
Employee referral bonus program
Tool allowances and tool loans
Discounts on cellular phone service, computers, and vehicles
Opportunities for overtime
Shift differential (if applicable)
Actual base pay may vary based on experience, skills, qualifications, education, geographic location, and other relevant business considerations. In addition to base pay, the compensation package may include participation in performance-based incentive programs (e.g., discretionary or non-discretionary plans), as well as overtime eligibility depending on the role.
