Position Summary This position leads cross-divisional technology projects and conducts in-depth reviews and analysis of policies, procedures, and workflows to identify opportunities for improvement. In collaboration with department leadership and internal and external partners, the position coordinates project planning, implementation, monitoring, and closure to ensure project objectives are met and outcomes support the department's needs. The position also communicates project progress, risks, and issues to management and develops research based findings, alternatives, and recommendations to support informed decision making and continuous improvement.
Salary Information This position is in schedule-range (07-33) with an
annual salary of $68,640-$96,908, plus excellent benefits. A twelve month probationary period is required. Pay for current state employees will be set in accordance with the Wisconsin State Compensation Plan.
Job Details Prior to any appointments for position(s) filled from this announcement, candidates may be subject to a comprehensive criminal background check.
Qualifications A minimally qualified applicant must have experience with all the below:
- Experience leading or coordinating IT system enhancements or projects that impact multiple stakeholders. (Activities may include developing project plans, schedules, business cases, and/or gathering and prioritizing business requirements from stakeholders).
- Experience performing advanced business analysis. (Activities may include documenting business processes, translating requirements into technical specifications, and/or evaluating system and stakeholder impacts).
- Experience coordinating communications between internal and external stakeholders. (Activities may include communicating technical information to a non-technical audiences or customers, leading and facilitating meetings with diverse groups of stakeholders, and/or acting as a liaison with the stakeholders and IT or Management teams).
Well-qualified applicants will also have experience: - Experience leading system development or product management for an online application system. (Activities may include writing user stories or similar duties, using agile product development methodologies, or working as a Project Manager).
- Experience using Salesforce or other case management systems for application processing, case management, or customer communications.
- Experience with planning or completing User Acceptance Testing (UAT) for software platform updates or upgrades.
How To Apply Apply online! To apply, click "Apply for Job" to start the application process. Then, you will access your existing account or to create a new account if you don't have an account. Once you are logged in, click "Apply for Job." Follow the steps outlined in the application process and submit your application.
This application requires you to submit a resume and letter of qualifications. Within your resume and letter of qualifications, you should describe your education, training, and experience as it relates to items listed in the "Qualifications" section of the job announcement. Your application materials are very important parts of your application and are used during our evaluation process to determine your eligibility for the position. For instructions on how to develop and what should be included in these materials, please view the Resume and Letter of Qualifications Tips document. Please view the ensuring a fair and equitable hiring process document to find out more information on the State of WI selection process. The vast majority of applicants are able to outline their background and experience in their resume within 1-3 pages. Any resumes or letters of qualifications submitted with more than 3 pages will not be considered after page 3.
Permanent classified state employees who are eligible for consideration (transfer or voluntary demotion) should complete the application process as described above by the stated deadline.
The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service-connected disability. If you are a qualified veteran, please visit the Veterans Employment page and review
method 2 for application instructions to be considered for the Veterans Non-Competitive Appointment program.
Submitted materials will be evaluated by a panel of job experts and the most qualified applicants will be invited to participate in the next step of the selection process. For general wisc.jobs user information and if you are experiencing issues and need technical assistance, please see the wisc.jobs Frequently Asked Questions page. Questions related to obtaining the job description and details about this specific job posting can be directed to Chanda Kaz at [redacted] or [redacted].
Deadline to Apply The deadline to apply is 11:59PM CST on November 10, 2026