Position Title: Technical Trainer/Course Development (Semiconductor) (Confidential Client)
Location: San Jose, CA | On-site
Employment Type: Permanent
CompensationPosition SummaryBased in the San Jose office, you will develop and deliver training on industrial products (photolithography equipment). Not only will you prepare lesson plans, but also partner with customers and internal members to implement training as well as maintain equipment in the cleanrooms and training facilities to ensure equipment availability for training and demonstrations.
This is an exciting opportunity to combine your technical expertise with your course development and training skills.
This position requires full-time presence at your assigned office(s)/worksite(s)/territory.
The role is approximately 70% training / 30% course development. You will train customers and engineering technicians, mostly in person in a classroom setting and clean room, with some virtual training. Travel is about 30%, roughly 80% of it domestic (1 week or more per month); domestic or international trips are 1-2 weeks long, with international travel only 1-2 times per year.
Physical Demands & Work Environment: The worker is required to have close visual acuity with or without corrective lenses for extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. Work is in an office environment and also in a cleanroom environment (wearing full clean room suit, facemask, gloves, safety glasses).
Primary Functions- Conduct user training on Photolithography products both in-house and at customer sites.
- Provide classroom and laboratory training for internal and external customer training courses that includes but is not limited to operation, preventive maintenance, application, and installation aspects of photolithography equipment.
- Develop new internal and external technical materials.
- Revise existing internal and external technical materials to ensure technical materials are current and accurate.
- Verify accuracy of technical procedures to support field service technicians and customer needs.
- Provide detailed presentations on technical topics.
- Responsible for operation and maintenance of the training facilities and training equipment and preparation of the instructional site in the San Jose facility.
- Participate in discussion groups as needed, to share technical information and improve technical knowledge of less experienced colleagues.
- Contact customers to discuss training needs and acquire feedback from customers on current training programs and systems.
- Work on equipment for troubleshooting.
Must-Haves- Requires a Bachelor's degree in a relevant technical field or equivalent experience and 3-5 years of related work experience.
- Instructor experience.
- Field Service experience.
- Semiconductor process related experience.
- Semiconductor industry experience.
- Hardware technical background (robot replacement), hands-on experience.
- Clean room, fab environment or physics background.
- Engineering background with training; able to understand technology to explain the information.
- Hand tools, mechanical/electrical.
- May require up to 50% travel within the US (valid driver's license and acceptable driving record necessary). Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policies.
- Ability to work flexible shifts.
- Proficiency with Word, Excel, and PowerPoint.
Preferred Qualifications- Semiconductor equipment, maintenance knowledge preferred, photolithography equipment knowledge helpful.
- Prior experience as a technical trainer preferred.
