5+ years in pre-sales, post-sales, or technical customer-facing roles
Success in supporting or selling analytics solutions to enterprises
Ability to identify and align stakeholders on business value
Strong presentation skills for both technical and executive audiences
Experience with SQL and REST APIs
Exceptional organization and attention to detail
Self-starter capable of managing multiple projects
Responsibilities
Lead client programs with focus on feature development and integration
Share implementation best practices to ensure technical success
Craft tailored integration plans and product setups for clients
Troubleshoot and provide technical support during client implementations
Analyze campaign performance for continuous optimization
Collaborate with product, strategy, and engineering teams to create solutions
Support the launch of new products and features with internal teams
Benefits
Opportunity to work in a fast-paced, high-growth environment
Access to Koddi Academy for professional development
Engage with top-tier publisher partners
Involvement in innovative commerce media technology and strategy
Collaborative work culture across various teams
Full Job Description
Job Summary
We're looking for a world-class Technical Program Manager to join the team responsible for delivering Koddi Ads technology to our top-tier publisher partners. In this role, you'll work directly with customers and internal teams to manage implementations, deliver high-quality solutions on time, and ensure best-in-class execution.
As a Technical Program Manager at Koddi, you'll lead complex, cross-functional initiatives that help our partners scale their onsite monetization programs. You'll be responsible for solving business and technical challenges, driving results, and maintaining a strong customer experience throughout the integration process.
What You'll Do
Partner with the program management team to lead client programs, including feature development, testing, and integration
Work hands-on with customers to share implementation best practices and drive technical success
Design the ideal product setup and create integration plans tailored to each client
Test, troubleshoot, and support client implementations, providing technical guidance and feedback
Review and analyze campaign performance to drive continuous optimization
Collaborate across product, client strategy, and engineering teams to develop tools and solutions for our publisher partners
Provide technical support and guidance to resolve customer-specific challenges
Work closely with internal teams to support the successful launch of new products and features
What You'll Bring
5+ years of experience in pre-sales, post-sales, or customer-facing technical roles
Proven success supporting or selling data and analytics solutions to enterprise customers
Experience identifying stakeholders, aligning on business value, and navigating complex sales or integration cycles
Strong presentation skills with the ability to engage both technical and executive audiences
Ability to coordinate across business functions to deliver high-impact solutions
Skilled at translating business needs into actionable product and service offerings
Hands-on experience with SQL and REST APIs
Strong written, verbal, and interpersonal communication skills
Highly organized with exceptional attention to detail
Self-starter with strong work ethic and ability to manage multiple projects simultaneously
Experience with Tableau is a plus
Excited to work in a fast-paced, high-growth environment
About Koddi
Koddi is a travel and hospitality technology company based in Dallas, Texas. The company provides a SaaS platform that enables travel brands to optimize their advertising campaigns and drive revenue growth. Koddi's platform uses data analytics and machine learning to provide insights into consumer behavior, market trends, and advertising performance. The company was founded in 2013 by Nicholas Ward and was acquired by Criteo in 2021.
