Technical Order Management Specialist

Help customers turn complex power distribution requirements into reliable electrical infrastructure. As a Technical Order Management Specialist supporting the Busway product line within Siemens Smart Infrastructure's Electrical Products (EP) business unit, you'll connect technical expertise with customer partnership to turn complex busway power distribution requirements into accurate, manufacturing-ready orders. Your ability to interpret system layouts, resolve technical challenges, and build expertise in busway solutions will help bridge customer needs and manufacturing execution supporting clean orders, dependable delivery commitments, and customer confidence. You'll collaborate with engineering, sales, and manufacturing teams while taking ownership of the technical details that keep projects moving. This hybrid role is based at our Roebuck, South Carolina manufacturing facility, with potential for occasional travel to customer sites. You will make an impact by: • Reviewing, revising, and validating two-dimensional (2D) and three-dimensional (3D) technical layout drawings using AutoCAD or Revit to align busway orders with customer specifications and manufacturing requirements. • Performing technical clean-order reviews, resolving specification gaps, and confirming scheduling details before securing final ship dates to support accurate order execution. • Providing routine and advanced technical support to customers and sales teams, including post-order revisions and technical inquiries, to maintain clear communication throughout the order lifecycle. • Coordinating with engineers, supervisors, managers, and downstream manufacturing teams across specialized project lanes to resolve dependencies and keep busway projects moving toward delivery. • Resolving semi-complex technical challenges independently while building expertise in Siemens busway products and processes to support accurate system specifications and timely decisions. • Managing multiple concurrent orders and projects, prioritizing technical reviews and customer requests to meet project milestones and maintain responsive support. • Collaborating directly with customers on busway system design, layout alignment, and troubleshooting, including occasional customer-site visits as needed, to address installation requirements and clarify technical solutions. You'll win us over by having the following qualifications: Basic Qualifications: • An associate degree or higher in a technical, drafting, engineering, or related field. • At least one year of relevant experience in technical order management, engineering support, or technical project coordination. • Demonstrated experience reading, interpreting, and modifying 2D and 3D technical layout drawings using AutoCAD or Revit. • Strong computer skills, including proficiency in Microsoft Office applications. • Strong foundational technical aptitude and an interest in learning complex electrical distribution and busway systems. • Demonstrated verbal and written communication skills, with the ability to work directly with customers, sales teams, and manufacturing teams. • Legally authorized to work in the United States on a continual and permanent basis without company sponsorship. Preferred Qualifications: • A bachelor's degree in engineering or a related technical discipline. • Hands-on experience with computer-aided design (CAD) software such as AutoCAD, Creo, or Revit, or Building Information Modeling (BIM) Power applications. • Technical knowledge of electrical products, power distribution, or busway systems. • Experience with Systems, Applications, and Products in Data Processing (SAP) software or enterprise order-management workflows. • Previous experience in customer-facing engineering support, application engineering, or a technical manufacturing role. You'll Benefit From Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html The pay range for this position is 70,894 - 121,533 annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.