8+ years in anti-trafficking or public health addressing impacted populations
8+ years working with federal clients in training and technical assistance (T/TA)
8+ years of staff management experience
8+ years facilitating high-level meetings and trainings with diverse stakeholders
Experience in multidisciplinary T/TA development integrating various professional sectors
Subject matter expertise in T/TA program design and evaluation
Responsibilities
Serve as primary contact with federal program leadership
Commit resources, direct staff, and resolve performance issues
Lead project management and oversee quality control
Manage T/TA delivery and national training initiatives
Oversee staffing, schedules, and performance risks
Ensure quality review of work products and timely customer feedback
Manage SME recruitment and performance processes
Benefits
Tuition reimbursement and professional training opportunities
Comprehensive healthcare coverage including medical, dental, and vision
401(k) plan with company matching and no vesting period
Discretionary profit-sharing plan after one year of employment
Flexible work hours and generous paid time off including 11 federal holidays
Full Job Description
Program Manager Level: Senior | Full-Time (100%) | Work Location: On-Site - Washington, DC Metro Area ⚠ This position is contingent upon contract award. ABOUT THE ROLE Red Carrot is seeking a Senior Program Manager to lead a national training and technical assistance (T/TA) center that equips health and social service professionals to prevent, identify, and respond to human trafficking. The Program Manager leads all work under the contract, serves as the primary point of contact for the federal customer, and guides a trauma-informed, public health approach across every service line. KEY RESPONSIBILITIES
Serve as the primary point of contact with the customer's Contracting Officer, Contracting Officer's Representative, and program leadership
Commit company resources, direct staff, resolve performance issues, and ensure timely completion of all contract requirements
Lead project management, including the Program Management Plan and Quality Control Plan, kickoff and status meetings, and monthly, meeting, and annual reports
Oversee T/TA delivery, national training program offerings, innovation initiatives, and transition activities
Manage staffing, work assignments, schedules, deliverables, performance risks, and corrective actions across Key Personnel, subject matter experts (SMEs), consultants, and subcontractors
Ensure all work products receive technical and quality review before submission and that customer feedback is addressed on time
Oversee SME recruitment, onboarding, performance review, and compensation processes
Promptly elevate matters requiring customer decisions, including proposed changes to scope, cost, schedule, or Key Personnel
MINIMUM QUALIFICATIONS
Master's degree in any field
At least 8 years of experience in the anti-trafficking or public health sector addressing the needs of impacted populations
At least 8 years of experience working with federal clients in the provision of training and technical assistance (T/TA)
At least 8 years of staff management experience
At least 8 years of experience facilitating high-level meetings, trainings, and focus groups to explore topics and emerging issues with diverse stakeholders
Experience developing multidisciplinary T/TA that integrates social services, health care, behavioral health, and public health professionals to respond to the needs of impacted populations, including survivors of human trafficking
Experience leading strategic planning and policy development
Experience in capacity building and community partnership development
Subject matter expertise in designing, implementing, and evaluating T/TA programs for frontline professionals
Excellent verbal, interpersonal, and written communication skills, with the ability to communicate effectively with technical and nontechnical audiences
Excellent problem-solving skills, including the ability to analyze situations, identify potential problems, and proactively recommend solutions
Ability to manage multiple priorities and respond to evolving needs in a fast-paced environment
Ability to work on-site at the contractor facility during core hours of 8:30 a.m. to 4:30 p.m. ET, Monday through Friday
Benefits at Red Carrot:
We offer a competitive compensation and benefits package.
Training and Development - Tuition reimbursement and professional trainings for eligible employees.
Healthcare - Top-tier medical, dental, vision, life insurance and long-term disability coverage.
401(k) Plan - 401(k)-retirement and Roth plan with company matching and no vesting period.
Profit Sharing - Discretionary profit-sharing plan to all eligible employees after one year of employment.
Paid Time Off - Provides flexible work hours, paid time off, and 11 federal holidays.
