Jack Henry & Associates

Technical Business Analyst III

Jack Henry & Associates$95K — $115K *
Allen, TX 75002In-Person
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years experience in loan operations, servicing, or related banking functions
  • Strong knowledge of various lending processes including origination and servicing
  • Experience with banking software and product management
  • Excellent communication and presentation skills
  • Ability to travel up to 10% for business meetings and conferences

Responsibilities

  • Directs and implements a comprehensive product management strategy
  • Creates and maintains the product vision and roadmap
  • Oversees cross-departmental interactions during product development
  • Ensures products meet quality specifications and goals
  • Manages the tracking of product adoption and feedback
  • Serves as a resource within user community interactions
  • Promotes the use of new technologies in product management

Benefits

  • Remote work flexibility with specific location requirements
  • Opportunity to represent the company at conferences
  • Collaborative work environment with talented analysts and developers
  • Focus on professional development and career growth
  • Access to cutting-edge product management strategies and technologies
Full Job Description


Our Core Development team is excited to announce a leadership opportunity for a Manager of Deposit Product Development, overseeing all SilverLake® and CIF 20/20® deposit product initiatives. This role is ideal for someone with deep deposit application experience who is ready to guide the future direction of our deposit solutions, shape product enhancements, and serve as a key voice for our customers. You will lead a team of talented Business Analysts, collaborate closely with financial institutions to understand their evolving needs, and partner with development teams to bring meaningful product features to life. You'll also represent Jack Henry at Regional user groups and National Jack Henry conferences speaking and presenting upcoming enhancements and strengthening relationships within our customer community.

This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Lenexa, KS; Springfield, MO; Monett, MO, Louisville, KY; Birmingham, AL; or Charlotte, NC.

All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.

What you'll be responsible for:
• Directs, designs and implements a comprehensive product management strategy for a specific product or group of products from product definition and planning through production and release.
• Creates and maintains the product vision/roadmap; directs those involved in the design, modification, and evaluation of all phases of a specific product or group of products from product definition through production and release.
• Oversees the interaction with other internal organizations such as development, quality, marketing, etc. as the product(s) move to completion.
• Ensures that products meet specifications and quality goals. Formulates and executes long-term plans for cost/profit control.
• Manages accurate tracking of statistics of product adoption by customer base and translates feedback into enhancement recommendations.
• Serves as a resource within the user community (e.g., focus groups, ESP, customer fact finding, etc.)
• Promotes use of new technologies and industry-leading trends to product management activities.
• Reviews alpha and beta program definitions, and oversees execution.
• Oversees a smooth turnover to implementation or support organizations that includes planning, training and hand off, and the rollout of marketing plans/campaigns.
• Provides resources for standard demonstrations, occasional participation in customer demonstrations, and to internal sales
• Promotes investigation and application of new technologies and industry trends to product management activities.
• May perform other job duties as assigned.

What you'll need to have:
• Minimum of 4 years of experience in loan operations, loan servicing, loan processing, lending product management, business analysis, or related banking functions.
• Strong knowledge of consumer, commercial, mortgage, or agricultural lending processes, including loan origination, servicing, collateral management, payment processing, and regulatory requirements.
• Experience working with banking software, product management activities, or business requirements within a loan-focused environment.
• Excellent communication and presentation skills, with the ability to work effectively with customers, business stakeholders, and technical teams.
• Ability to travel up to 10% for internal meetings, conferences, user groups, and customer engagements.

What would be nice for you to have:
• Experience working in or alongside software development or engineering teams.
• Demonstrated leadership skills, including leading projects, initiatives, workgroups, or cross-functional team.
• Familiarity with Jack Henry lending solutions, including SilverLake®, CIF 20/20®, or other Jack Henry core applications.
• Experience with loan origination systems, loan servicing platforms, document management solutions, or lending-related integrations.
• Background in technical product management, system integrations, APIs, or platform-based banking solutions.
• Experience developing product roadmaps, writing business requirements, and participating in Agile or hybrid development environments.
• Strong analytical and problem-solving skills with the ability to evaluate complex lending and regulatory requirements.
• Experience presenting to customers, executives, user groups, or industry organizations.
• Knowledge of lending regulations and industry standards, such as fair lending, consumer lending compliance, mortgage servicing requirements, or commercial lending practices.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.

About Jack Henry & Associates

Jack Henry & Associates is a leading provider of technology solutions and payment processing services primarily for the financial services industry. The company offers a range of software products and services, including core processing, digital banking, payment processing, and risk management solutions. Jack Henry & Associates serves more than 9,000 customers nationwide, including banks, credit unions, and other financial institutions. The company was founded in 1976 and is headquartered in Monett, Missouri.
Learn more about Jack Henry & Associates
Size
6,714 employees
Market Cap
$13 billion
Industry
Net Income
$298.4 million
Founded
1976
5 Year Trend
+7%
Revenue
$1.7 billion
NASDAQ

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