Team Manager Quality
Full-Time | Quality Assurance | Olathe, KS
SUMMARY
We are seeking a dynamic, results-driven Quality Team Manager to lead our Quality Assurance technical team (approximately 15 employees) and drive operational excellence. You will foster an inclusive, high-performance culture, optimize quality processes, and align operational standards with modern quality frameworks.
YOUR ROLE AND RESPONSIBILITIES
- People Leadership and Talent Development: Lead, mentor, and empower team members so they can be utilized to their full potential. Conduct regular performance evaluations.
- Change Leadership and Continuous Improvement: Serve as a change agent by identifying opportunities to streamline workflows, eliminate bottlenecks, and adopt modern quality standard operating procedures.
- Quality Management Systems (QMS): Maintain, enforce, and optimize process controls aligned with ISO 9001 (or equivalent QMS frameworks) to ensure product compliance, consistency, and continuous improvement.
- Operational Execution: Oversee the daily organization of First Article Inspections, Incoming Receiving Inspections, Non-Conforming Product (NCP) tracking, and Customer Quality Complaints. Conduct regular team briefings.
- Cross-Functional Collaboration: Partner closely with P&P, Logistics, and Sales to quickly resolve technical issues, handle vendor and customer quality escalations, and maintain supply chain integrity.
- Performance and Data Analytics: Track KPIs, evaluate departmental productivity, and deliver actionable quality metrics to senior leadership to drive performance targets.
EDUCATION / EXPERIENCE
- Leadership and Coaching: Strong track record as an empathetic leader and genuine people manager with effective coaching, team-building, and conflict-resolution capabilities.
- Growth Mindset and Ownership: High adaptability and flexibility with a strong sense of responsibility, initiative, and a drive to learn and scale within the role.
- Process and QMS Expertise: Demonstrated experience working within or managing processes under ISO 9001 or similar quality management systems.
- Problem-Solving and Data Analysis: Strong analytical mindset with proven experience in root cause analysis and the ability to process quality metrics to drive continuous improvement.
- Communication and Collaboration: Excellent interpersonal and communication skills; a reliable, discreet team player who collaborates constructively across departments.
- Technical Background: Solid understanding of quality inspection protocols, precision measurement tools, and technical documentation (e.g., print evaluation, tolerances).
- Planning and Organization: Excellent organizational, time management, and planning skills, with stress resilience in a dynamic environment.
- Product Knowledge (Plus): Familiarity with industrial equipment, off-road machinery, and/or replacement parts is advantageous but not required.
WHAT'S IN IT FOR YOU
You’ll be part of a people-centric culture where your well-being truly matters. Our comprehensive benefits package includes medical, dental, and vision coverage, along with unique perks like an onsite health clinic and an exceptional dollar-for-dollar 401(k) match up to 6%.
At our headquarters, you’ll enjoy an onsite preschool, a full-service restaurant, and access to an onsite gym to help you stay active and energized. We also foster connection through regular team events and a collaborative, welcoming environment.
We also offer:
- Opportunities for professional development, including access to LinkedIn Learning and a variety of in-house and external training programs
- The chance to grow both personally and professionally in a dynamic, scale-up environment, backed by the strength and stability of a global company, TVH
