As a Team Lead for Communication Strategy and Account Management, you will play a key role in growing our health communication team as you support important public health and science communications programs. This position is equivalent to a VP or Sr. VP level role and requires prior federal health experience. Preference given to someone in the DMV area.
What You'll Do:- Contract Leadership:
- Leads a portfolio contracts, responsible for budgeting, forecasting and tracking costs, and ensuring all contractual requirements are met.
- Responsible for successful communications project execution including ensuring all deliverables are of high quality.
- Develops strategic communications plans and products aligned with client goals and objectives.
- Client Service:
- Acts as direct client liaison on assigned projects.
- Develops strong relationships with clients and colleagues by leading with a customer-focused, collaborative approach.
- Ensures client satisfaction, including complete execution of strategies, deliverables, and tasks.
- Strategic Communications:
- Expertly communicates research findings and recommendations to clients verbally and in writing.
- Guides internal team members in strategic planning and communications strategies.
- Develops work plans and timelines, creates deliverables and coordinates the work of other team contributors and specialists
- Team Leadership:
- Manages assignments, workflow and deliverables, and oversees quality control for communications tasks and projects.
- Supervises and coach team members, fostering professional growth and building an inclusive culture that emphasizes collaboration, creativity, and continuous improvement.
- Takes responsibility for strategy, execution, and budget for projects within portfolio, overseeing and guiding the work of others.
- Health Communications Expertise: Acts as an advisor and subject matter expert offering counsel to clients from a knowledge base of the best practices for public health and science strategic communications.
- Business Development: Contribute to corporate-level new business strategy, and lead responses to proposals for projects within portfolio. Cultivate relationships with clients and seek opportunities to expand and grow contracts.
Education and Experience- Educational Background: Bachelor's degree in communications, public health, health education, or a related field. Master's degree is a plus.
- Experience: Minimum of 10-12 years of progressive strategic communications and account management experience. Experience with federal public health programs and agencies.
Knowledge, Skills and Abilities- Leadership Skills: Ability to lead cross-functional teams, including strategists, writers, designers, digital professionals, and vendors. Experience managing utilization and advising senior management of risks and opportunities
- Communication Skills: Exceptional written and verbal communication. Expertise working directly with clients, developing and delivering strategies and recommendations clearly and persuasively.
- Client Relations Skills: Experience working directly with clients, managing budgets and offering strategic counsel and building strong relationships. Ability to advise senior leadership on potential risks and opportunities related to reputation and public perception.
- Technical Expertise: Experience in all aspects of health communications work, from formative research to execution and evaluation. Provide client counsel for approach to public health and communication strategy, staying abreast of industry best practices.
- Professional Qualities: Excellent attention to detail, multitasking, prioritizing, and independent working abilities.
- Mindset: A positive, solutions-oriented attitude, adaptable to various tasks.
Core ValuesAll employees are expected to uphold these values in their everyday work and interactions with colleagues and clients:
- Illuminate new ideas
- Serve the big purpose
- Communicate with understanding
- Commit to quality
- Own your part
- Embrace inclusivity
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