OpenAI

Systems Test Engineer, End-to-End Validation | Consumer Devices

OpenAI$120K — $145K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Experience with system-level, integration, end-to-end, or validation testing for complex hardware-software products.
  • Skill in translating loosely defined product behavior into clear, repeatable, and measurable test procedures.
  • Experience testing systems that span devices, networks, backend services, mobile applications, or connected accessories.
  • Familiarity with logs, diagnostics, command-line tools, network tools, and device configuration utilities.
  • Experience automating tests or test setups using Python or similar scripting tools.

Responsibilities

  • Develop structured test plans and reproducible procedures for user journeys and failure scenarios.
  • Maintain complex test setups involving various hardware and software components.
  • Reproduce complex failures, isolate components, and collect supporting evidence for engineers.
  • Identify manual workflows for automation and develop tooling for test execution.
  • Convert field issues and previous bugs into regression tests to maintain coverage.
  • Collaborate with various teams to improve testability and validation coverage.

Benefits

  • Hybrid work model of four days in the office per week.
  • Relocation assistance for new employees.
Full Job Description
About the Role

As a Systems Test Engineer, End-to-End Validation, you will design and execute end-to-end testing for complex device experiences spanning hardware, software, connectivity, cloud services, and accessories. You'll translate product behavior and real-world use cases into structured, reproducible test procedures and build test environments that allow failures to be reliably reproduced and diagnosed.

You'll also identify opportunities to automate repetitive or high-value scenarios, working with engineers to turn complex manual workflows into scalable validation systems. Because this is a new category of devices, you'll have the opportunity to build the end-to-end validation foundation early-shaping test coverage, environments, and workflows from prototype through launch.

We're looking for someone who combines strong systems thinking, hands-on testing skills, technical curiosity, and a rigorous approach to reproducing and diagnosing failures across multiple components.

This role is based in San Francisco, CA. We use a hybrid work model of four days in the office per week and offer relocation assistance to new employees.

In this role, you will:
  • Design end-to-end test coverage: Develop structured test plans and reproducible procedures for user journeys, realistic usage patterns, edge cases, degraded conditions, and failure scenarios across devices, services, connectivity, and accessories.
  • Build and operate complex test environments: Maintain setups involving devices, servers, networks, accounts, peripherals, accessories, and controlled environmental conditions; prepare devices and environments for release validation, execute test campaigns, track results, and communicate risks and blocking issues.
  • Reproduce failures and diagnose systems: Reproduce complex failures, isolate contributing components, collect logs and telemetry, and provide engineers with clear reproduction steps and supporting evidence.
  • Automate high-value scenarios: Identify repeatable manual workflows that benefit from automation and develop or partner on tooling for device control, setup, measurement, data collection, and test execution.
  • Strengthen regression coverage: Convert field issues, production failures, and previously discovered bugs into repeatable regression tests and maintain coverage across product releases.
  • Partner across teams: Work with embedded, systems, cloud, hardware, QA, and product teams to understand system behavior, improve testability, and close gaps in validation coverage.
Minimum Qualifications
  • Experience with system-level, integration, end-to-end, or validation testing for complex hardware-software products.
  • Skill in translating loosely defined product behavior into clear, repeatable, and measurable test procedures.
  • Experience testing systems that span devices, networks, backend services, mobile applications, or connected accessories.
You might thrive in this role if you:
  • Enjoy hands-on debugging and can methodically isolate failures across hardware, firmware, software, connectivity, and cloud services.
  • Are comfortable working with logs, diagnostics, command-line tools, network tools, and device configuration utilities.
  • Have experience automating tests or test setups using Python or similar scripting tools, while recognizing when manual testing provides better coverage.
  • Understand how to create reliable test environments with controlled setup, configuration, preconditions, expected results, and recovery procedures.
  • Are comfortable working across engineering disciplines and communicating complex failures with clear evidence and reproducible steps.


About OpenAI

OpenAI is an artificial intelligence research laboratory consisting of the for-profit corporation OpenAI LP and its parent company, the non-profit OpenAI Inc. The company was founded in 2015 by a group of technology leaders, including Elon Musk, Sam Altman, Greg Brockman, Ilya Sutskever, and John Schulman. OpenAI's mission is to develop and promote friendly AI for the betterment of humanity. The company has developed a number of cutting-edge AI technologies, including GPT-3, a language processing system that can generate human-like text. OpenAI has received funding from a number of high-profile investors, including LinkedIn co-founder Reid Hoffman and venture capitalist Peter Thiel.
Learn more about OpenAI
Size
100 employees
Industry
Founded
2015

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