4-6 years hands-on experience with Manhattan SCALE WMS in functional or design lead capacity
Proven track record of leading full-cycle WMS implementations or major enhancements
Strong understanding of warehouse operations and logistics processes
Proficiency in configuring SCALE workflows and business rules
Experience collaborating with cross-functional teams including IT and operations
3PL and multi-client site experience preferred
Bachelor's degree in Supply Chain, Information Systems, or related field preferred
Responsibilities
Lead end-to-end implementation projects for new clients
Focus on functional design of Manhattan SCALE WMS solutions
Gather and analyze business requirements to translate into specifications
Configure workflows, business rules, and location strategies using Manhattan SCALE
Act as design authority during implementation for consistency and scalability
Partner with technical teams for ERP and automation integration support
Facilitate UAT, training, and go-live support for users
Benefits
Medical, Dental, and Vision coverage starting the 1st of the month after hiring
401k plan with a company match
10 days of Paid Time Off
Bonus plan eligibility
7 Paid Holidays
Overtime pay eligibility if applicable
Flexible Spending Accounts, Life Insurance, Short & Long Term Disability, Tuition Assistance, and more
Full Job Description
Overview
Salary Range: $105,628-$177,513
The Design Lead will have deep expertise in Manhattan SCALE WMS to lead solution design, configuration, and implementation efforts across our warehouse operations. This role is critical in translating business requirements into scalable, efficient WMS solutions that drive operational excellence. This role will also require owning the end-to-end implementation of projects the individual will be assigned to.
Responsibilities
Lead end-to-end implementation projects, ensuring a smooth and successful onboarding experience for new clients.
Focus on the functional design of Manhattan SCALE WMS solutions across inbound, outbound, inventory, and labor management processes.
Collaborate with business stakeholders to gather and analyze requirements, and translate them into functional specifications.
Configure workflows, business rules, and location strategies using Manhattan SCALE tools.
Serve as the design authority during implementation, ensuring consistency and scalability across sites.
Partner with technical teams to support integration with ERP systems, automation equipment, and reporting platforms.
Facilitate & participate UAT, training, and go-live support for end users and operations teams.
Troubleshoot functional issues and provide guidance on best practices and system optimization.
Stay current with Manhattan SCALE product updates and industry trends to inform solution strategy.
Ability to travel up to 30% as well as work a Hybrid Schedule as required by company policy.
Qualifications
4-6 years of hands-on experience with Manhattan SCALE WMS in a functional or design lead capacity.
Proven track record of leading full-cycle WMS implementations or major enhancements.
Strong understanding of warehouse operations and logistics processes.
Proficiency in configuring Scale workflows, business rules, and technical set up within SCALE.
Familiar with SQL, experience with Scale customisation, managing patches, version control/upgrades.
Familiar with RF/Mobile versions
Familiar with integrations with ERP including APIs/EDIs
Experience collaborating with cross-functional teams including IT teams like infra and integration, operations, and vendors.
3PL and multi-client site experience preferred
Excellent problem-solving, communication, and documentation skills.
Bachelor's degree in Supply Chain, Information Systems, or related field (preferred).
Experience with ERP integration (e.g., SAP, Oracle).
Familiarity with automation systems and WCS interfaces.
Knowledge of SSRS/PBIRS or other reporting tools Cognos/SCI.
Certification in Manhattan SCALE or related supply chain technologies.
Essential Job Functions
Maintain regular and punctual attendance.
Travel overnight as required
Work cooperatively with others.
Interact with employees and customers in an appropriate manner.
Use a computer for tasks such as communicating via email and preparing reports and work schedule using [ ]
Review and analyze data and information concerning [ ]
Plan, prioritize and monitor [ ]
Complete [or oversee the completion of ] assigned tasks/projects in a timely manner.
Comply with all Company policies and procedures
The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.
Benefits
Yusen offers a generous Employee Benefits Package including:
Medical, Dental, and Vision beginning the 1st of the month following start date
401k with a company match
Standard 10 days PTO
Eligible for bonus plan
7 Paid Holidays
Eligble for OT pay if applicable
Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation, and much more
Any and all benefits offered are subject to the eligibility requirements, terms, and provisions set forth in the respective policies and plan documents, which you may request from Human Resources.
About Yusen Logistics Co., Ltd.
Yusen Logistics is a logistics and transportation company based in Japan. The company was founded in 1955 and is a subsidiary of the NYK Group. Yusen Logistics provides air and ocean freight forwarding, contract logistics, and transportation services. The company operates in over 40 countries and has a network of over 500 locations. Yusen Logistics has been recognized for its sustainability efforts, including its use of electric vehicles and renewable energy sources.
