Crow Holdings

Systems Application Manager

Crow Holdings • $90K — $120K *
Dallas, TX 75217In-Person
Real Estate & Construction
Less than 5 years of experience
2 months ago
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in systems application management or related field
  • Strong background in Yardi Accounting, Investment Management, and Job Cost
  • Proficient with Procore construction management software
  • Excellent communication skills, both written and verbal
  • Proven track record of designing and delivering effective training programs
  • Ability to collaborate effectively across various departments

Responsibilities

  • Lead user support and manage application maintenance across development companies
  • Design and implement comprehensive training programs for software applications
  • Partner with leadership for ongoing employee training and system onboarding
  • Act as a subject matter expert in technology projects and training initiatives
  • Manage software upgrade schedules and ensure system regulations are maintained
  • Identify areas for efficiency improvement and vet new technology solutions
  • Develop and maintain procedural documentation for process changes

Benefits

  • Flexible work location options (Dallas, TX or Boca Raton, FL)
  • Collaborative work environment with experienced leadership
  • Opportunities for professional development and training
  • Participation in technology projects for career growth
  • Access to an established platform with significant industry presence
Full Job Description
Position Summary

The Systems Application Manager will train, support and manage software applications within Crow Holdings Development, partnering with business leaders and subject matter experts across the enterprise to ensure successful user adoption, and efficient business processes. This role can be based out of Crow Holdings' Dallas, Texas Headquarters or Boca Raton, Florida office

Primary Responsibilities
  • Lead and manage critical efforts around user support, application maintenance, training, and systems implementation for across the development companies
  • Training
    • Design and implement training programs for systems across the development companies
    • Partner with leadership to provide comprehensive training programs for applications
    • Participate in technology projects as a subject matter expert, tester, and/or trainer
    • Coordinate on-boarding as well as on-going training for employees; track for completion and mastery
    • Participate in the research, design, development, testing, delivery, and training of new as well as modified business processes, reports, tools and software
    • Develop and provide training for external partners as necessary for critical systems and processes
  • User support and application maintenance
    • Manage on-going awareness around adoption of critical tools, systems, and best practices
    • Build and maintain relationships to understand business challenges and efficiencies around system applications
    • Create testing scripts and oversee end user testing of new systems, procedures, or software upgrades
    • Maintain group of subject matter experts in the field to assist with communication to the divisions
    • Collaborate with team members, subject matter experts, and/or third-party vendors to resolve questions and issues regarding systems and processes
    • Identify areas for improved efficiency, vet new systems and integrations based on business needs
    • Develop and maintain process change management and policy/procedure documentation
    • Manage, track, schedule and maintain software upgrades
    • Stay abreast of industry trends and innovation

Desired Skills & Experience
  • Yardi Accounting, Investment Management and Job Cost experience required
  • Procore construction management experience is preferred
  • Excellent written and verbal communication skills
  • Demonstrated interest and aptitude for technical documentation, training design and delivery of written and recorded materials
  • Ability to work cross-functionally and establish relationships across all levels and divisions within the organization

About Crow Holdings

Crow Holdings is a privately held real estate investment and development firm that specializes in acquiring, developing, and managing commercial and residential properties. The company was founded in 1948 by Trammell Crow and has since grown to become one of the largest real estate firms in the United States. Crow Holdings has a diverse portfolio of properties that includes office buildings, retail centers, apartments, and hotels. The company is headquartered in Dallas, Texas and has offices in several other cities across the country.
Learn more about Crow Holdings
Size
1,000 employees
Industry
Real Estate & Construction
* Ladders Estimates

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