Job DescriptionYour RoleIn this role you will be the comprehensive subject matter expert in the technology products/platform feature space and apply, learn, and extend your skills beyond formal role boundaries. Having a desire to help achieve transformational healthcare improvement should serve as the inspiration behind the ideal candidate's willingness to participate across many different activities within an agile working model.
ResponsibilitiesYour WorkIn this role, you will:- Analyzes all aspects of business unit functions to determine system, integration and optimal use of information systems.
- Own analysis and solution design across multiple systems/domains for programs.
- Define end-to-end process/integration/data flows aligned to enterprise standards.
- Define system integration test scenarios and drive their automation.
- Coach other analysts and scale reusable patterns, templates, and metrics.
- Prepares charts and flow diagrams to assist in problem analysis and submits recommendations for solution.
- Provide analytical support and troubleshooting for system-related issues.
- Work directly with the product stakeholders and/or engineering teams to understand the business domain.
- Recommend the most efficient and cost-effective implementation, leveraging reusable features where possible.
- Understand, document, and communicate upstream/downstream dependencies supporting assigned development areas
- Assist in creating, refining, and maintaining user stories, acceptance criteria and associated deliverables.
- Collaborate with development teams to integrate new features and improvements.
- Ensure security and compliance standards are met throughout the development and deployment process.
- Lead the team in regular system audits and implement necessary updates and patches.
QualificationsYour Knowledge and Experience- Bachelor's degree or High School Diploma/GED and 4 years of additional relevant experience in lieu of a degree
- 7 years of prior relevant experience
- Abilities in one or more primary products, programs or technologies
- Excellent oral and written communication skills; ability to influence stakeholders and technical counterparts
- Excellent problem-solving and prioritization skills
- Deep experience leading analysis and solution design across multiple systems/domains, including end-to-end process and data flows.
- Experience with software systems architecture concepts and integration patterns.
- Strong governance and quality discipline (traceability, controls, documentation) and ability to manage risks/issues to closure.
- Requires complex systems knowledge and experience, preferably within one of these functional areas
- Payment systems, ERPs
- Financial transactional systems
- High volume operational transaction processing systems (e.g. claims, enrollment, billing)
- System-to-system data exchanges and transformation
- Requires database understanding and expert level SQL querying skillset
- Requires understanding and experience in Agile methodology, Product Model,
- DevSecOps and Agile tools
- Proven ability to function in a fast moving and rapidly evolving environment
Our Workplace Model: We believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility - providing clear expectations while respecting the diverse needs of our workforce. Our workplace model is designed around intentional in-person interaction, collaboration, connection, creativity and flexibility:
- For most teams, this means coming into the office two days per week.
- Employees living more than 50 miles from an office location, out of state employees, and employees in certain member-facing roles should work with their manager to determine in-office time based on business need.
- For employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being.
The Company reserves the right to require more presence in the office based on business needs, and requirements are subject to change with periodic reviews.
Physical Requirements:Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.
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