Position OverviewTAP Engineering is seeking a Systems Administrator to support leading-edge research and engineering. The Systems Administrator provides advanced technical support, systems administration, troubleshooting, and problem resolution across enterprise IT environments. This role supports the availability, reliability, and performance of mission-critical systems and infrastructure while working closely with agency management, internal customers, and technical teams to resolve complex issues.
Key Responsibilities- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) support, including troubleshooting, diagnosis, resolution, and escalation of IT issues
- Support the implementation, configuration, maintenance, and daily operation of client, server, storage, network, and mobile devices
- Manage system configurations and daily operational activities
- Assist in escalating issues and communicating status to agency management and internal customers
- Analyze escalated tickets and provide technical recommendations and feedback to agency management and internal customers
- Configure, administer, and maintain UNIX, Windows, and other operating systems
- Apply knowledge of system administration interdependencies within Service-Oriented Architecture (SOA) environments
Required Qualifications- Active TS/SCI clearance with appropriate polygraph
- Bachelor's degree in a related discipline with 15+ years of related experience, or 20+ years of related experience in lieu of a degree
- Ability to work effectively with cross-functional teams
Preferred Qualifications- Experience supporting laboratory, research, or technical environments
- Strong documentation, communication, and organizational skills
CompensationThe anticipated salary range for this position is $140,000-$175,000, based on relevant experience, qualifications, and other applicable factors. The compensation range provided is a general guideline and is not a guarantee of compensation or salary.
Clearance RequirementThis position requires an active TS/SCI security clearance with appropriate polygraph. Clearance processing and maintenance will be conducted in accordance with U.S. Government requirements.
Benefits OverviewTAP Engineering offers a comprehensive and competitive benefits package, including:
- Paid Time Off: 15-25 days annually based on tenure, plus 11 paid holidays (never use-or-lose)
- Retirement: Up to 15% employer contribution to a 401(k) through match and profit sharing
- Medical Coverage: Free medical insurance for employees, with optional buy-up plans for dependents
- Dental & Vision: Employer-paid plans with optional enhancements
- Insurance Coverage: Employer-paid life insurance, AD&D, short-term disability, and long-term disability
- Flexible Spending Accounts: Healthcare and dependent care FSAs
- Tuition Reimbursement: Up to $36,000 per year for approved coursework
- Additional Benefits: Employee Assistance Program, wellness incentives, discount programs, virtual care, prescription savings, and travel support
- Performance-Based Rewards: Merit increases, performance bonuses, and referral bonuses
