Job DescriptionThe Systems Administrator is responsible for the installation, configuration, maintenance, and optimization of a Commercial Off-the-Shelf (COTS) Enterprise Resource Planning (ERP) system. This role ensures the stability, security, and performance of the ERP environment to support critical business operations across payroll, benefits, and human resources.
Key Responsibilities:- System Maintenance & Administration:
- Install, configure, and maintain the ERP application and its underlying operating system.
- Manage system updates, patches, and version upgrades, ensuring minimal disruption to business operations.
- Perform regular system health checks, performance tuning, and troubleshooting of system bottlenecks.
- User & Access Management:
- Manage user accounts, roles, and permissions based on the principle of least privilege.
- Coordinate with business owners to define and implement security profiles and access control lists.
- Provide technical support and guidance regarding system functionality and access.
- Backup & Disaster Recovery:
- Implement and monitor robust backup schedules and validate data integrity through regular restoration tests.
- Maintain and update the Disaster Recovery (DR) plan specifically for the ERP environment to ensure business continuity.
- Environment Management:
- Manage the lifecycle of various environments (Development, Testing/QA, and Production).
- Coordinate the migration of configurations and customizations from lower environments to production.
- Collaboration & Documentation:
- Work closely with business analysts to translate requirements into technical configurations.
- Maintain comprehensive technical documentation, including system architecture diagrams, configuration logs, and standard operating procedures (SOPs).
Required Skills and Education- Education: Bachelor's degree in Computer Science, Information Systems, or a related technical field (or equivalent experience in lieu of a degree)
- Experience: 3+ years of experience in systems administration supporting and integrating a major COTS platform
- Technical Skills:
- Strong understanding of server administration (Linux)
- Experience with cloud infrastructure
- Knowledge of networking fundamentals (TCP/IP, DNS, Load Balancers).
- Proficiency with the following (or equivalent) tools:
- SQL Developer (for data querying and validation)
- PuTTY and mRemoteNG (for secure remote server management)
- JXplorer (for LDAP/directory service management)
- FileZilla (for secure file transfers
Preferred Skills and Education- Experience with Enterprise Resource Planning or HR IT systems.
- Experience with Oracle databases (administration and optimization).
- Experience with WebSphere (or equivalent) application server management.
- Proficiency with GitHub for version control and collaborative development.
- Experience using Jira for issue tracking and project management.
- Experience with ITIL frameworks (Change Management, Incident Management).
- Familiarity with scripting languages (PowerShell, Python, or Bash) for task automation.
- Knowledge of cybersecurity best practices for enterprise applications.
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.
