SVP , Head of Mortgage Underwriting (Wholesale,Non-Delegated)Agility 360 is searching for a Mortgage Underwriting executive who has previous experience in the Wholesale, Non-Delegated channel.Our client is looking for a transformational leader who has deep experience in managing large-scale operations, specifically on the Non-Delegated channels and managing non-agency products.
ESSENTIAL JOB FUNCTIONS- Build, lead, and empower high-performing credit operations teams that balance sales, underwriting, and risk. Set departmental goals and ensure robust controls and procedures for timely, accurate underwriting, appraisal, and reviews, while maintaining a focus on credit quality, service, and efficiency. Manage and develop underwriting leadership and staff, including Underwriters, Underwriting Managers, and the Scenario Desk team. Serve as a credit SME for conventional, government, and non-agency loans, making decisions on complex loan scenarios escalated by internal teams and external partners. Monitor and manage underwriting pipelines, SLAs, and productivity metrics.
- Drive operational strategy and capacity planning for Correspondent and Retail Lending divisions, aligning staffing and resources with production and financial goals. Lead process improvement initiatives to enhance service levels, reduce cost per loan, and maintain loan quality. Maintain a thorough understanding of underwriting and regulations in accordance with mortgage lending. Analyze transactions and assist in structuring transactions to contain credit risk within acceptable parameters.
- Partner with product and technology teams to design and deploy new products and digital capabilities-specifically automation and AI tools-that enhance underwriting performance and consistency as well as boost efficiency, reduce cycle times, and improve lender/clients or borrower experience per channel. Ensure alignment with Western Alliance Bank's credit risk framework, and actively promote culture of customer service, quality, and innovation.
- Identify and leverage strategic opportunities by utilizing existing resources and relationships with clients and business partners. Participate in strategic planning and execution to meet divisional goals and provide regular reporting and performance metrics in Monthly Business Reviews. Promote a culture of innovation, customer service, and continuous improvement across all underwriting teams. Recruit, coach, and mentor underwriting staff to build a culture of excellence, accountability, and continuous learning. Ensure all underwriting procedures are current and reflect evolving regulatory and investor requirements.
- Lead and develop a team; responsible for hiring, coaching, performance management, training and development.
EDUCATION / EXPERIENCE REQUIREMENTS- 15+ years of related experience in Residential Mortgage Loan Underwriting
- Bachelor's degree in related field required; Masters or MBA in related field preferred.
- 8+ years of experience in residential mortgage underwriting management, with at least 5 years in a senior leadership role preferred.
- Must have experience with digital mortgage platforms and automation tools.
- Advanced knowledge of residential mortgage industry in Correspondent or Retail Lending, including sales, operations, capital markets and/or other residential mortgage products and services.
- Advanced knowledge of applicable federal and state regulatory and legal compliance obligations, rules and regulations, industry standards and practices, including TRID, ECOA, HMDA, FCRA, Flood, HOEPA, HPML, Appraisal, ATR/QM, TCPA, UDAAP, and Fair Lending.
- Advanced knowledge or applicable regulatory and legal obligations, rules, and regulations, industry standards and practices. In-depth knowledge of mortgage loan products, lending principles and regulations. Extensive understanding of mortgage lending principles and underwriting guidelines, including FHA, VA, and conventional loans, loan processing and automated underwriting systems. Working knowledge of mortgage lending principles and underwriting guidelines including self-employed borrowers, partnership, corporation tax return analysis, appraisal reviews, condo project reviews, Trust, Leasehold and Power of Attorney documentation.
- Advanced experience with mortgage banking technology, including Encompass (LOS), AUS, core systems, and MS Office products.
- Advanced speaking and writing communication skills.
- Direct Endorsement (DE) or Staff Appraisal Reviewer (SAR) designation is required.
- Occasional travel required.
ADDITIONAL DETAILS- Location: on-site in the Dallas Fort-Worth metroplex area
- Salary: $175,000-$230,000 plus bonuses
- Permanent position with medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program.
