Agency:
Remedy Edge
Job Function:
Account Management and Growth
Job Subfunction:
Account Management
Job Description:
YOU SHAPE THE FUTURE You will be a critical component of the leadership team and shape the future of the organization in business and culture. You will balance the needs of the organization as well as identify opportunities to share with Omnicom partners across the network. You will be the consummate business partner to your clients and will serve as your senior clients' right hand, calling upon your wealth of experience to provide on-the-spot insights and solutions. You will think analytically, and not be afraid to pull in data to develop compelling recommendations. Your leadership will shape the agency's and your team's future. You will bravely accept responsibility for 'the good and the bad.' You will be a leader within the organization and across departments, positioning your teams for success, addressing issues in real time, and ensuring all emerge stronger as a result. You will focus on retention and growth for both talent and clients and ensure everyone shines-not just account. We are all stronger together.
INSPIRE - 25%
YOU WILL BE EXPECTED TO:
Oversee brand positioning, strategy, objectives, and tactical plan by partnering with clients and team-on multiple pieces of client business
Inspire your teams and clients to start all projects with completed briefs, poised for measurable success with an eye toward disruption
Ensure agency excellence through creative deliverables and brand successes
Purposely develop opportunities for the full cross-functional agency team to engage in meaningful ways with the client team
Establish close working relationship with senior marketing leads at client
Assign and align resource needs with staff availability, strengths, and developmental needs to maintain project and staff efficiency across multiple teams
Oversee and develop relationships across departments and ensure strong partnership and communication
Coach your team to be inspired by the work, and work with them to grow their strengths
YOU WILL EXCEL BY:
Working closely with your client lead to develop long-term strategies during different
phases of the brand's life cycle
Identifying business issues and needs and provide disruptive solutions that challenge your clients' thinking
Identifying and enacting well thought-out plans to continually improve for our team and client
LEAD - 30%
YOU WILL BE EXPECTED TO:
Manage team dynamics and set an example of leadership to foster a high-performing team
Deliver accurate annual forecast and monthly projections while managing to the bottom line, ensuring profitability at benchmark, and identifying opportunities for revenue growth
Drive growth and foster a business-building orientation on account teams to meet and exceed agency revenue forecasts and secure new business
Lead annual brand planning process to develop strategy and secure revenue for the upcoming year
Identify new initiatives for clients by promoting and pulling through D-Live
Lead presentations with a strong command of the room, outstanding oratory skills, and personality
YOU WILL EXCEL BY:
Becoming an advocate for your team and a liaison between your team and leadership
Partnering with your peers and leadership to seek solutions for the good of the whole agency
DEVELOP - 30%
YOU WILL BE EXPECTED TO:
Forge strong client relationships with all levels of clients, extended client teams, OHG network partners, and other client vendors or associations
Create a positive spirit and culture for your team members and your clients so that all can flourish
Help direct reports set realistic goals, and provide opportunities for goal attainment
YOU WILL EXCEL BY:
Partnering with network agencies to come up with new or previously unimaginable solutions
REACH - 15%
YOU WILL BE EXPECTED TO:
Connect to senior leadership with ongoing client, brand, and team updates
Study industry trends and reports, evaluate client research, and provide forward thinking
POVs and value-added ideas to influence client decision-making and grow the business
Identify opportunities for new client business and lead new pitches
Identify and lead initiatives that connect you to agency staff beyond those on your teams
YOU WILL EXCEL BY:
Establishing a presence outside the teams you lead
POSITION REQUIREMENTS:
Bachelor's degree and 10 years' prior work experience preferably in an agency, marketing and/or sales environment (pharmaceutical experience highly desired)
Prior internal team and client management experience
Willingness to travel 20-40% of the time depending on client location(s)
A foundational skill set defined by:
Leadership
Conflict management
Customer focus
Staff development
Independence
Creative and strategic agility
Innovation management
A command of the room, through outstanding oratory skills
$200,000-$222,000
Omnicom's policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom's corporate group already require five days of in-office attendance.