Full Job Description
Summary:
Ensures UNC Health's applications function as designed and without errors by researching and resolving issues pertaining to Epic clinical data, all Source-to-Pay transactions, inventory transactions, and data interfaces. Coordinates with distributors, manufacturers, internal warehouses, strategic sourcing, and project management to perform robust analytics, compile, correct, and load data into UNC Health's business systems. Analyzes business needs, documents requirements, and revises data to implement and support system growth. Functions as primary liaison with leaders, users, and information systems to
facilitate resolution of system and application data related problems. This role also performs system functional testing and documentation.
Responsibilities:
Design, maintain, and enforce enterprise-level standards for item, vendor, contract, and pricing master data across ERP (Infor) and all supply chain applications.
Oversee the end-to-end lifecycle of supply chain master data, including creation, modification, and deactivation processes.
Ensure alignment of item master data with clinical, financial, procurement, and technical classifications (e.g., UNSPSC, HCPCS, GTIN).
Coordinate with data stewards to implement data normalization, deduplication, and standardization rules using MDM tools and data quality applications.
Monitor and report issues with automated data feeds between ERP, EHR, inventory systems, and vendor partner applications (e.g., Infor, Epic, Tecsys, Vizient, GHX).
Perform ongoing data validation, exception handling, and resolution of interface errors or synchronization issues.
Utilize queries, reporting tools, and audit logs to detect, analyze, and resolve anomalies in master and transactional data sets.
Ensure contract terms, tiers, and pricing are accurately mapped to item/vendor records within the ERP application (Infor) to support downstream procurement and payment automation.
Validate contract loading and amendments for compliance with system formatting, linkage to formulary/item catalogs, and proper participant/member assignments.
Generate and maintain reports to support data integrity KPIs, such as match rates, error rates, and update cycle times.
Ensure data structures enable accurate reporting on spend, compliance, and inventory performance while contributing to data readiness assessments during ERP upgrades, conversions, or optimization initiatives.
Serve as the liaison between supply chain, ISD, finance, and clinical operations to translate business needs into data solutions.
Review and process item/vendor setup/change requests, ensuring compliance with internal controls and external regulations.
Participate in User Acceptance Testing (UAT) and go-live readiness for supply chain system implementations.
Follow and provide improvement recommendations for SOPs, workflow documentation, and data dictionaries ensuring compliance on data structure, governance protocols, and best practices.
Conduct financial/operational analysis for planning and process improvement, identifying opportunities through data analysis to optimize business or application processing
Identify automation opportunities and propose RPA or AI-driven enhancements to reduce manual data maintenance, improve reliability, and document detailed business processes/data specifications to support system development.
Other Information
Education Requirements:
• Bachelor's degree preferred
Licensure/Certification Requirements:
• No licensure or certification required.
Professional Experience Requirements:
• At least two (2) years of relevant data integrity experience.
Knowledge/Skills/and Abilities Requirements:
• Experience working in healthcare supply chain, for a healthcare provider preferred.
• Proficient in Microsoft Office suite of products, especially Excel and Visio. Able to merge multiple datasets and analyze for optimal outcome.
• Experience in one or more of the following applications: materials management, purchasing, data integration, data management, GPO contracting, and Accounts Payable.
• Proven ability to build trusted relationships with all stakeholders.
• Strong critical thinking skills. Proven ability to identify and solve problems and increase efficiency and value.
• Excellent written and verbal communication skills.
• Analytical and detail oriented.
• Ability to manage large and varying workload effectively to overcome obstacles and meet deadlines.
• Able to work effectively with cross functional teams to drive the correct outcome for all stakeholders in the desired time frames.
• Change ready; ability to be flexible, learn new tools, and learn/create new processes.
• Strong interpersonal skills with a positive attitude and an ability to engage with business and technical team members. Team player that enjoys working with others.
• Embraces challenges as an opportunity for growth.
Job Details
Legal Employer: NCHEALTH
Entity: Shared Services
Organization Unit: Supply Chain Data Integrity
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range: $33.37 - $47.97 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Remote
Work Schedule: Day Job
Location of Job: US:NC:Durham
Exempt From Overtime: Exempt: Yes
This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.
