Conditions of Employment
This position is subject to meeting U.S. export compliance and/or U.S. Government contracting citizenship eligibility requirements.
This position is subject to meeting U.S. Export Compliance and/or U.S. Government Contracting Citizenship eligibility requirements.
This is an on-site role located in our Fluid Systems Division Elyria, Ohio Site. This position requires the team member to travel.
Bachelor's Degree is required.
Position Summary
The Supplier Recovery & Performance Specialist leads the end-to-end response to supplier performance issues and embeds continuous improvement activities that secure on-time customer delivery. This hands-on role mobilizes cross-functional teams to execute rapid containment and full recovery when suppliers fail to meet commitments, while also driving upstream prevention through structured root-cause analysis, CAPA management and supplier capability development.
Day-to-day accountabilities include convening war-rooms for high-impact incidents, maintaining and escalating a live action tracker. The role also partners with Tactical, Strategic Buyers and Planning to validate forecast/schedule flow-down accuracy, correct master-data issues, automate exception reconciliation, and embed performance KPIs into S&OP and supplier review cadences. Position will directly report to the Site Supply Chain Manager.
Responsibilities
• Responsible for leading recovery efforts on key supplier delivery issues, establishing governance and reporting. Conducting deep dives into constraints and guiding suppliers to resolve them.
• Will participate in supplier site audits and/or coordinate supplier audits with a cross functional team to determine appropriateness and quality of supplier's product.
• This is an extensively supplier facing role and on-site presence is important. As a result, there might be 25% travel.
• Will have responsibility for leading supplier recovery and risk mitigation efforts at supplier sites located anywhere in the country.
• Will initiate vendor quality management, improvements including evaluating process capability, tracking delivery, output, and reporting of supplier performance.
• Deploy Supplier Recovery, which may include any combination of assessments, training, quality improvements, delivery improvements, capacity improvement, lead-time reductions.
• Lead in cross functional project teams driving improvements in on-time delivery, volatility, sub-tier management.
• Will have ownership of supplier scorecard improvement and supplier recognition.
• Complete root cause analysis and recommend / implement corrective actions where developed solutions will drive closure of root-cause actions.
• Interface with all levels of the organization, suppliers, and customers regarding supplier performance and improvement actions and processes. Be prepared to report out at executive levels on plans and results.
• Work collaboratively across complex organizational structures to develop and implement systemic solutions as countermeasures to resolve chronic business performance issues.
Required Skills and Experience:
Bachelor's Degree in Supply Chain, Finance, Business Administration or related field is required.
Direct experience of at least 3-5+ years in supply chain, supplier quality, procurement or operations in manufacturing preferred (distribution expereince may also be considered)
Practical experience leading supplier recovery, CAPA, root cause analysis (5-Why, Fishbone) and performance improvement projects
Strong analytical skills; proficiency with Excel and experience with BI tools (Power BI, Tableau) and ERP systems,
Excellent stakeholder management and cross-functional collaboration skills; ability to lead without direct authority
Solid project management skills; comfortable driving multiple concurrent actions
Clear written and verbal communication, including executive summaries and supplier escalation communications
Ability to travel to supplier sites as required.
Marketing title for this role is Supplier Performance Specialist. Parker internal system job code is Subcomtract Procurement Specialist.
