SummarySee below for important information regarding this job.
DutiesHelp
- Responsible for planning, organizing, coordinating, directing, and integrating the work of subordinate staff.
- Manages and directs subordinate technical, quality assurance, and administrative personnel.
- Develops, presents, and promulgates recommendations for changes in/enhancements to branch programs to improve customer service and satisfaction.
- Manages studies and special projects regarding and affecting Supplier Operations plans, goals and initiatives.
- Monitors the collection, consolidation, and analysis of metrics and data used to inform operating officials regarding the viability, effectiveness, and efficiency of Team programs.
- Identifies and implements initiatives to eliminate or reduce inefficient and/or ineffective work practices and provides technical guidance to subordinates to improve efficiency and productivity.
- Reviews decisions made by subordinates and/or team leads, assuring application of all personnel management programs.
RequirementsHelp
Conditions of employment- Must be a U.S. citizen
- Tour of Duty: Flexible
- Security Requirements: Non-Critical Sensitive
- Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
- Fair Labor Standards Act (FLSA): Exempt
- Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
- Recruitment Incentives: Not Authorized
- Supervisory Probation: Required
- Completion of Supervisory Certification Program: Required
- Bargaining Unit Status: No
- Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See https://www.tsa.gov/real-id for more information.
- Financial Disclosure Requirement: Required
- Defense Acquisition Workforce position. Must complete DoD certifications and other requirements. See Addtl Info.
QualificationsQuality Assurance Specialist your resume and supporting documentation must support:
A.Specialized Experience: One year of specialized experience that equipped you with the particular competencies tosuccessfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-13level, applicants must possess one year of specialized experience equivalent to the GS-12 level or equivalent underother pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirementsincluding time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimumqualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditablespecialized experience includes:
- Verifying by test or inspection, using sampling inspection or intensive product inspection techniques, thatproducts comply with requirements prior to acceptance.
- Investigating customer complaints and deficiency reports, and providing identification of causes to appropriateauthorities.
- Forecasting/identifying impact of changing mission requirements and prepares documents necessary to justify and change human resources authorizations.
- Approving expenses involving within grade increases, extensive overtime, employee travel and awards and bonuses for subordinates, and hearing and resolving informal employee/group complaints/grievances.
How You Will Be Evaluated
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
EducationSubstitution of education may not be used in lieu of specialized experience for this grade level.
Additional informationFor Important General Applicant Information and Definitions go to: http://www.dla.mil/portals/104/documents/careers/GenAppInfoDef.pdf
Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/140025_vol300.PDF
Acq Workforce - Non-CAP: Position requires DoD Acquisition Engineering & Tech Management (N) / ETM, Practitioner acquisition certification within required timeframes. Selectee must also achieve 80 hours of Continuous Learning Points (CLPs) every 2-years. Click here for more details and Resources.
Information for Veterans is available at: https://www.dla.mil/Careers/Programs/. As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement.
BenefitsHelp
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
