This role supports enterprise risk management through technology, process, and operational execution, helping ensure RM systems, including the centralized event reporting platform, are aligned with organizational priorities and provide consistent support across the enterprise.Job Specifics:Location: 1920 Libal St, Green Bay, WI 54301
FTE Status: Full-Time 1.00 FTE (40 hours/week)
Work Schedule: Days. Monday - Friday. No weekends or holidays
Want to learn more:*Please apply by November 15th to be considered for this position.Qualifications:Education: Bachelor's degree in a health-related field, Information Systems, Health Informatics, Business Administration, or a related field required.
Certification: Registered Health Information Administrator (RHIA) preferred.
Experience: - Minimum of 5 years of progressively responsible experience in enterprise technology systems, health information systems, business managed technology, or a related field, to include a minimum of 2-3 years of supervisory or management experience, or progressively responsible leadership of programs and/or teams required.
- Enterprise risk management, healthcare technology, events reporting technology, or healthcare compliance-related technology environments.
- Managing vendor relationships and technology investments.
- Organizational change management, project or program management, and cross-functional team leadership.
Responsibilities: - Serves as the primary operational escalation point for team members, resolving complex issues and determining when matters require Director involvement.
- Manages team capacity and workload distribution, ensuring appropriate prioritization and coverage across RM technology responsibilities.
- Provides operational oversight of RM technology systems, including the centralized event reporting platform, ensuring systems are maintained, functioning effectively, and aligned with enterprise governance and ITDS standards.
- Oversees system administration activities including user access management, security configurations, and system maintenance, in partnership with ITDS and in alignment with enterprise identity management standards.
- Maintains current knowledge of RM technology systems and their relationship to other enterprise information systems; serves as an operational resource for the team on system functionality and best practices.
- Participates in the development and execution of contingency, downtime, and recovery plans; ensures team readiness and coordinates enterprise-wide communication during outages and recovery in partnership with ITDS and the system vendor.
- Supports and, as appropriate, manages vendor relationships for ERM technology systems under the direction of the Director; participates in vendor meetings and monitors vendor performance and deliverables.
- Aligns RM technology systems with Emplify ITDS standards, governance requirements, and applicable regulatory and accreditation standards in collaboration with ITDS and Accreditation Readiness Teams; escalates issues to the director as appropriate.
- Partners with ITDS to define and maintain shared responsibilities and proper oversight for RM technology administration, integration, and system change management.
- Monitors and evaluates system outputs, user experience, and technology functionality; uses data and feedback to inform improvement priorities and recommendations of Process Owners for meeting policy, process, program requirements, and to the director for enterprise prioritization.
- Develops and maintains team processes, standards, and documentation to support consistent, high-quality and repeatable RM technology operations.
- Facilitates with team members the development and delivery of training and educational resources related to RM technology systems for team members, organizational staff, and process owners; partners with the enterprise Talent Development and Learning team and leverages the organizational LMS.
- Provides age-appropriate care/service as applicable to role.
- Assures reliable, predictable outcomes and no needless waits.
- Uses Information Systems to their full capability.
- Duties as defined by specific department, if applicable.
- Attends regularly scheduled and assigned shifts.
Additional perks include:
- Top-notch benefits: 401(k) with matching, paid time off, competitive health insurance, wellness programs to keep you and your family healthy, tuition reimbursement, and more
- Preventative care focused medical coverage that includes free visits to: Emplify Health by Bellin primary care providers, Urgent Care & Fast Care facilities, physical therapy sessions and any labs required during these visits
- Professional Development: Access to online continuing education for career growth
- Empowerment: Shape your work environment, encouragement to improve processes and create efficiencies, and support when seeking opportunities for growth.
- Self-Care Culture: Encourages self-care and provides you with opportunities to be your best self at work and at home
Be a member of a passionate workforce, that feels like family and is driven to provide exceptional patient care with a strong focus on community. We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values -
belonging,
respect,
excellence,
accountability,
teamwork, and
humility - our pillars set our foundation and our future.
