Minimum 2 Year/Associates Degree or equivalent experience
At least 2 years in a related field
2 years of leadership experience with diverse teams
Strong customer service skills
Effective team building capabilities
Organizational proficiency
Excellent communication abilities
Decisive problem-solving skills
Valid Driver License
Responsibilities
Manage and coordinate yard activities and supervise Technicians
Coordinate routes, pick-ups, and deliveries for optimal efficiency
Analyze operational metrics for performance improvement
Facilitate communication between departments to resolve issues
Coordinate logistics for asset transfers and special events
Maintain optimal staffing levels for operational needs
Review and approve driver paperwork and payroll documents
Oversee fleet DOT administration and safety compliance
Conduct employee performance reviews and development
Benefits
Holiday & Paid Time Off
Medical/Pharmacy coverage
Dental and Vision insurance
Employer-Paid Short-Term Disability
Employer-Paid Life Insurance
401(k) with employer match
Employee Discounts
Flexible Spending Accounts for healthcare and dependent care
Commuter/Transit Account
Employee Assistance Program (EAP)
Full Job Description
Primary Purpose
The Field Ops Supervisor is knowledgeable of yard and transportation operations and enjoys leading a team. This position is responsible for supervising operation functions and drivers.
Essential Functions
Manage and coordinate all activities for the yard. Supervises all Technicians
Work with the Operations Coordinator & Routers to coordinate routes, pick-ups, and deliveries to ensure the best routing efficiencies
Analyze and report on operational activities, i.e., routing efficiency, weekly pick-ups versus deliveries, labor & overtime, fuel, quality of customer care, etc
Work directly with other departments to ensure excellent communication within the division. Work with various departments to resolve customer service & other issues
Work with Operations Supervisors at other yards to coordinate asset transfers, when necessary
Maintain proper staffing levels to meet and exceed customer and branch needs
Assist Operations Manager with coordinating logistics (delivery & pick-up, service of assets) for special events and works special events
Review all paperwork from drivers including manifests, P&D tickets, route sheets, DVIRs, etc. for completion and accuracy
Review and approve Time Saver punches prior to submitting for payroll processing. Review and approve time off request forms and schedule time off based on operational necessity
Responsible for fleet DOT administration including, log books & record maintenance (DQFs), etc
Responsible for the administration of the Company's safety program for the driver function. Works with Safety & HR to coordinate safety training, where necessary
Responsible for employee development & conducting periodic performance reviews
Operate a variety of company vehicles
Perform other duties as assigned
SUPERVISORY RESPONSIBILITIES
This position has supervisory responsibilities.
Qualifications
Minimum 2 Year/Associates Degree or equivalent combination of education and experience
Minimum or 2 years experience in a related field and/or training
Minimum of 2 years proven leadership experience leading a diverse team to accomplish results
Customer Service
Team Building
Organization
Communications
Decision Making and Problem Solving
Valid Driver License
Physical Requirements
Sit while driving and stand while servicing products
Use hands and fingers to handle, control or feel objects tools or controls
Repeat the same movements
Details of objects that are less than a few feet away and also at greater distance
Speak clearly so customers can understand
Understand the speech of another person
Hear sounds and recognize the difference between them
Be able to walk up to 30 minutes at a time without exertion
Enter and exit equipment by stepping and kneeling
Lift up to 40lbs from your waits to your shoulders
Lift 30lbs from the floor to your head
Crouch and squat
Push 100lbs and pull 100lbs horizontally
Sit while answering phones or reply to emails
Repeat the same movements when entering data at the computer
See details of objects that are less than a few feet away
Focus on one source of sound and ignore others
See differences between colors, shades and brightness
Benefits Summary
All full-time employees working an average of 30 hours or more per week are eligible for the following benefits:
Holiday & Paid Time Off (pro-rated for Part-Time employees)
Medical/Pharmacy
Dental
Vision
Employer-Paid Short-Term Disability
Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
Voluntary Employee Life & Accidental Death and Dismemberment
Voluntary Spousal Life
Voluntary Dependent Life
Hospital Indemnity, Accident and Critical Illness
Commuter/Transit Account
Healthcare Flexible Spending Account
Dependent Care Flexible Spending Account
Health Savings Account
401(k) with employer match
Employer-Paid Employee Assistance Program (EAP)
Employee Discounts
Salary Range
$66,700.00 - $96,700.00 / year
Pay Transparency Statement
At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.
About United Site Services, Inc
United Site Services, Inc. is a leading provider of portable sanitation services, temporary fence rentals and luxury restroom trailer rentals in the United States. The company was founded in 1999 and is headquartered in Holliston, Massachusetts. United Site Services has over 100 locations across the country and serves customers in the construction, special events, government, commercial and industrial markets. The company's mission is to provide customers with the highest quality products and services while maintaining a strong commitment to safety, sustainability and customer satisfaction.
