Responsible for providing direct supervision of PACS Administrators in a regional capacity. This position offers guidance, operational, and technical support for all PACS Administrators. Additionally, this role handles monthly 1-on-1 meetings with team members, either onsite or at their hospital facility. In addition, this position collaborates closely with senior management on disciplinary or corrective actions and designs growth plans to mentor and guide PACS Administrators. The role also includes performing Senior level PACS Administrator duties as needed to support the Enterprise Imaging team.
- Oversees the implementation, maintenance, and support of radiology and cardiology applications across multiple regions and campuses.
- Manages daily assignments for team members and designates specific roles to ensure efficient workflow.
- Maintains comprehensive documentation for PACS Administrators, including standard operating procedures and instructional documents.
- Creates and distributes the weekly AIT Enterprise Imaging schedule, coordinating with the Senior Manager.
- Ensures PACS Administrators have the necessary tools and addresses any equipment or software needs promptly.
- Conducts monthly meetings with each PACS Administrator to review work assignments, tasks, projects, and overall well-being.
- Develops career advancement plans for employees and sets achievable goals to keep them engaged.
- Supports leadership through open dialogue, feedback on issues, staff concerns, process improvements, and timely reports.
- Attends multiple training sessions annually, including external courses, to stay updated on industry trends.
- Monitors the enterprise ticketing system for the region, providing feedback and customer follow-up.
- Manages equipment purchase requests, approving or denying job-related purchases as needed.
- Coordinates ongoing projects, providing resources, tracking tasks, and updating leadership and project managers.
Knowledge, Skills, and Abilities:
- Demonstrate deep subject matter expertise in clinical information systems, with preference for knowledge of the AGFA/Siemens/GE/Hologic imaging, Nuance and Cerner EMR vendor systems. [Required]
- Ability to work collaboratively with staff and manage conflict with minimum supervision from the Senior Manager or Manager. [Required]
- Able to demonstrate critical thinking skills, with an excellent ability to multitask. [Required]
- Collaborates successfully with hospital administrators, radiology staff and other personnel. [Required]
- Has excellent communication skills when it comes to interacting with end users, in a respectful, courteous and tactful manner. [Required]
- A documentation skillset that shows the ability to provide clear guidance to staff as well as information to the appropriate parties. [Required]
- Healthcare Operations [Preferred]
- Information Technology [Preferred]
- Medical Information [Preferred]
Education:
- Associate[Required]
- Bachelor's [Preferred]
Field of Study:
- Associate in Management Information Systems, Business, Healthcare, Administration or other related field
- Bachelor's in management information systems or business administration
Work Experience:
- 1+ experience in a leadership role [Required]
- 4+ healthcare IT experience or radiology experience [Required]
- Experience in managing and maintaining positive physician related relationships [Required]
Additional Information:
- Professional memberships such as PARCA, HIMSS, ACHE, or CHIME [Preferred]
An equivalent combination of education and relevant work experience may be considered in lieu of the stated degree requirement:
- Bachelors degree and 4+ years of experience OR
- Associates degree and 6+ years of experience
Licenses and Certifications:
- Registered Technologist - Magnetic Resonance Imaging (R.T.(MR)ARRT)) [Preferred]
- Certified PACS Associate (CPAS) [Preferred]
- A+ Certification [Preferred]
Physical Requirements: (Please click the link below to view work requirements)
- Physical Requirements - https://tinyurl.com/23km2677
Pay Range:
$84,531.20 - $157,248.00