Salary: $41.99 Hourly
Location : 2586 Partin Settlement Rd., Kissimmee, FL
Job Type: Full-time
Job Number: 03059
Department: EMERG SERVICES
Opening Date: 10/08/2026
Closing Date: 10/22/2026 11:59 PM Eastern
General Description of DutiesNOTE TO INTERNAL APPLICANTS: INTERNAL CANDIDATES IN THE SAME CLASSIFICATION AND/OR PAYGRADE AS THE POSITION POSTED WILL NOT RECEIVE A PAY ADJUSTMENT IF SELECTED.
Under general direction, the purpose of the position is to perform responsible management work involving the coordination of EMS Training and EMS Operations. The employee will work with the Division Chief of EMS to ensure compliance with all departmental policies, procedures, protocols, State and National Standards, and regulatory requirements applicable to the work. Employees in this classification will function at a supervisor level and are responsible for overseeing and ensuring the efficiency and effectiveness of EMS operations. The employee will work with the Quality Assurance Officer to assist in the delivery of EMS quality control, and the Division Chief of EMS to provide training.
Essential Job FunctionsThe list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
- Provides leadership and administrative oversight for the department's EMS Education and Training Program; develops, implements, and evaluates strategic goals, objectives, performance measures, and long-range initiatives supporting the Division Chief of EMS.
- Directs, supervises, mentors, evaluates, and develops EMS Training personnel, instructors, coordinators, preceptors, and assigned staff while promoting accountability, succession planning, and professional development.
- Serves as the department's program manager for EMS education by developing, implementing, evaluating, and continuously improving EMS education programs in compliance with State, National, Medical Director, and accreditation standards.
- Provides oversight of the Paramedic Preceptor Program, Field Training Program, internship program, and instructor development.
- Leads evaluation and implementation of new equipment, medications, technology, simulation systems, and evidence-based clinical practices.
- Directs department-wide EMS credentialing, continuing education, annual competency validation, licensure compliance, and remediation programs.
- Develops departmental policies, SOGs, educational standards, curriculum, testing, and compliance documentation.
- Collaborates with the Medical Director, Quality Improvement, and operational leadership to develop, implement, evaluate, and revise EMS protocols and clinical practice guidelines.
- Develops and administers the EMS Training budget, capital equipment requests, grants, and strategic resource planning.
- Represents the department with hospitals, educational institutions, State EMS, regional committees, accreditation organizations, and professional associations.
- Oversees the department's EMS Quality Improvement educational initiatives using clinical performance data and outcome measures.
- Coordinates regulatory inspections, accreditation activities, and state compliance reviews.
- Functions as an EMS command officer during major incidents, disasters, and special events as assigned.
- Develops annual EMS competency plans, continuing education schedules, and workforce development initiatives.
- Performs other related duties consistent with a management-level EMS Training Captain.
Minimum QualificationsEducation: High School Diploma or GED. Associate degree in Fire Service or EMS preferred.
Experience: Minimum of (10) years' experience as a functioning and released Paramedic with Osceola County Fire Rescue, or Minimum of one (1) year of experience as an Osceola County Fire Engineer and a functioning released Paramedic, or Current Osceola County Fire Lieutenant and a functioning released Paramedic, or Minimum of five (5) year paid, professional experience as a Company Officer with another Fire Department with a minimum of six (6) years as a functioning State of Florida Paramedic, any combination of previous education and relevant experiences that is deemed acceptable by the fire chief.
Required Certifications:
- Florida Firefighter II
- Florida State Instructor I, II, or Ill Certificate
- Florida State Fire Officer I Certificate
- 16 Hour EVOC course approved by the State of Florida
- Valid Florida Driver's License
- Florida State Certified Paramedic
- American Heart Association Basic Life Support
- American Heart Association ACLS
- American Heart Association CPR Instructor
- American Heart Association ACLS Instructor
Certifications to be obtained within one (1) year:
- PHTLS course certification
- PEEP, PALS, or another equivalent pediatric course.
- Must be a certified instructor in two (2) of the following: ACLS, CPR, PALS, or PHTLS
- Current version of NIMS training IS-100 and IS-700.
Knowledge, Skills and Abilities- Ability to effectively train and supervise staff comprised of professionals engaged in carrying out EMS functions.
- Thorough knowledge of the principles and practices of fire rescue and paramedic work, governing laws, ordinances, policies, and procedures.
- Thorough knowledge of pre-established County and State policies and procedures applicable to the work.
- Ability to supervise and provide safe medical rescue methods, procedures, and practices.
- Ability to understand, follow, direct and supervise written and oral instructions.
- Ability to clearly communicate information both verbally and in writing.
- Skill in the principles and techniques of customer relations skills; ability to deal diplomatically with irate, violent or frantic individuals; ability to react quickly and calmly in emergency situations.
- Skill in analytically observing, and objectively and clearly reporting routine and non-routine emergency, and non-emergency activities.
- Ability to read, update and maintain various records and files.
- Ability to operate basic office equipment.
- Ability to access, operate and maintain various software applications.
- Ability to establish and maintain effective working relationships with departmental staff, supervisors, and the public.
- Skill in operating moderately heavy/heavy fire rescue vehicles and equipment.
PHYSICAL DEMANDS:- Physical Demand: Heavy
- 100 pounds maximum lifting.
- Frequent (up to 2/3 of the work time) lifting, carrying up to 50 lbs.
- Expressing or exchanging ideas by spoken word or perceiving sound by ear.
- Good eye sight for production or safety of self and others.
- Required to have clear vision at distances of 20 inches or less.
- Required physical agility in climbing, kneeling, bending, stooping, crawling, and reaching.
Employee BenefitsWelcome to a workplace that values you. Osceola County offers a comprehensive benefits package to fit your needs and the needs of your family.
Join us in making a difference in our community, knowing we're here to support you every step of the way.
Group Health, Dental, Vision, and Life InsuranceMedical and Dental Insurance at no cost to the employee. In addition, the County contributes 83% to the dependent(s) premium coverage.
Deductions Per Paycheck - HRA Base Plan
CoverageEmployeeEmployee + 1FamilyHealth-HRA Base
$0.00
$130.46
$202.93
HRA Buy-Up
$37.60
$174.33
$271.19
Dental Base
$0.00
$12.72
$23.42
Dental Buy-Up
$3.35
$19.24
$32.63
Vision
$3.42
$6.84
$9.15
Short-Term Disability
$0.00
N/A
N/A
Long-Term Disability
$0.00
N/A
N/A
Short-Term and Long-Term DisabilityAt no cost to the employee. The County offers Short-Term and Long-Term Disability at 60% of the employee's weekly base salary. The employee has the option to purchase an additional 10% coverage.
Employee Assistance Program (EAP)EAP provides confidential counseling and referral services to employees and their family members at no cost.
Employee Wellness ProgramEmployee Wellness Program promotes a variety of activities to encourage total well-being including physical, emotional, and financial health. Rewards can be earned.
Gym Membership ReimbursementGym Membership Reimbursement, up to $20.00 per month.
Basic Life Insurance PolicyAt no cost to the employee, equal to one time the employee's annual salary, rounded to the next thousand dollars. Employees can opt to buy additional Life Insurance.
Employee Health CenterThe County provides a private health center for County Employees and eligible dependents. The Employee Health Center offers an array of primary care services, including sick visits, enhanced by x-ray services, pulmonary tests, lab work, and a dispensary offering over 200 generic medications onsite. Services at the Health Center are offered at no cost to the employees and their eligible dependents.
Employees who are enrolled on the County's Medical plan have access to the Employee Health Center on day one of employment. The Health Center is available to patients 8 years of age and older.
Vacation & Sick Leave AccrualsService TimeAccruals Per Month1 month - 5 years
40 Hour Employee = 8 hours
48 Hour Shift Employee = 12 hours
5 years and 1 month - 10 years
40 Hour Employee = 10 hours
48 Hour Shift Employee = 14 hours
10 years and 1 month - 15 years
40 Hour Employee = 12 hours
48 Hour Shift Employee = 16 hours
15 years and 1 month - 20 years
40 Hour Employee = 13.34 hours
48 Hour Shift Employee = 18 hours
20 years and over
40 Hour Employee = 16.66 hours
48 Hour Shift Employee = 20 hours
Sick Leave AccrualsClassificationAccruals Per Month40 Hour Employee
8 hours
48 Hour Shift Employee
12 hours
Paid HolidaysPaid Holidays + 1 Floating Holiday (to be chosen by the Employee)**
- New Year's Day
- Martin Luther King Jr. Day
- Memorial Day
- Juneteenth
- Independence Day
- Labor Day
- Veterans Day
- Thanksgiving Day
- Thanksgiving - Day After
- Christmas Eve
- Christmas Day.
**All bargaining unit employees shall work holidays, if scheduled, at their regular rate of pay. Bargaining unit employees will receive 156 hours of Holiday Leave (Floating Holiday) per year at the employee's regular rate of pay. All 156 hours of Holiday Leave will be available for use by employees on the first of the year. Newly hired firefighters will receive a pro-rated number of hours depending on their hire date at a rate of twelve (12) hours per month.
Sick Leave BankAvailable to employees experiencing a catastrophic medical related event, with up to 240 hours per fiscal year. Enrollment required.
Vacation/Sick Leave Buy-Back ProgramEligible employees may sell back up to eighty (80) hours of accrued leave per fiscal year. (This program is subject to availability of funds and may be amended or terminated at any time without notice.)
Paid Bereavement LeaveUp to five (5) working days off.
Tuition ReimbursementUp to $1,600 per Fiscal Year, for degree seeking employees. Degree must be related to employee's current position.
Uniform MaintenanceBargaining unit members will receive $300.00 annually for uniform maintenance and for the purchase of work shoes.
Supplemental PayUpon meeting and maintaining the required certifications and qualifications, and engaging in performing such duties, eligible personnel will be eligible to receive additional Supplemental Pay:
- Paramedic Incentive: up to $12,000 annually
- Riding out of Grade: from $300 up to $900 annually
- Squad/Special Operation: Up to an additional $1.50 per hour
- Heavy Rescue: Up to an additional $2.00 per hour
- Citizen Public Educator: up to $800 per year
- Paramedic Preceptor: Up to an additional $2.08 per hour
- Aerial Pay: Up to an additional $0.20 per hour
- Department Education:
- Associate degree: $0.60 per hour
- Bachelor's degree: $1.20 per hour
- Master's degree: $1.80 per hour
- Statute 633.422 Firefighters State Education Incentive
- Associate degree: $50 a month
- Bachelor's degree: $110 a month
- FF Officer 3 Certification Incentive: $0.12
- FF Officer 4 Certification Incentive: $0.24
- FF Safety Officer Certification Incentive: $0.12
- Special Operations Incident Commander: $1.00
- FF Officer 3 Certification Incentive: $0.12
- FF Officer 4 Certification Incentive: $0.24
- FF Safety Officer Certification Incentive: $0.12
- Special Operations Incident Commander: $1.00
- FF Fire Instructor 1, 2, 3 Certification Incentive: $0.12 per hour
- FF ACLS Instructor Certification Incentive: $0.12 per hour
- All personnel shall be eligible for the following lump sum payment:
- Live Fire Instructor I $200.00
- IPAT Passing - one time $300.00
- BMI incentive $20.00
These are some of the Supplemental Pay incentives available to increase your e