Job SummaryThe Subsurface Utility Engineering Division Manager which is part of our GroundHawk Division (https://www.groundhawk.com/) is responsible for leading and overseeing all aspects of division operations in subsurface utility engineering, private locating, CCTV video pipe inspection and vacuum excavation. Including strategic planning, team leadership, financial performance, and client relationship management. This role ensures alignment with the company's mission and objectives while driving operational efficiency, project execution, and business growth. The Division Manager plays a critical role in developing staff, optimizing resources, ensuring regulatory compliance, and delivering high-quality results that contribute to overall organizational success.
Job FunctionsLeadership & Strategy- Establish goals and objectives for the department that aligns with the company's overall mission
- Lead, motivate, and develop a team of employees to achieve departmental goals
- Plan, coordinate, and oversee the overall work of the department
- Organize and manage the work and schedules of Project Managers
- Directly contribute to and support strategic growth initiatives
- Lead and participate in EOS meetings and processes
Operational Oversight- Oversee department performance to ensure goals and objectives are achieved
- Maintain overall responsibility for project progress and timeliness
- Review project reports to ensure projects are on schedule and within budget
- Guide Project Managers on implementing company initiatives and policies
- Create and implement SOPs to enhance production and QA/QC processes
- Allocate departmental resources to optimize productivity and return on investment (ROI)
Financial & Performance Management- Participate in budget development and allocation of funds
- Analyze department utilization and profitability
- Assess and report department progress to the Leadership Team
- Actively participate in contract review and approval processes
- Mitigate risk within the division through proactive planning and oversight
Client & Business Development- Serve as the company representative in networking events, professional organizations, and the community
- Maintain responsibility for client satisfaction, management, and growth
- Generate additional business opportunities and expand client relationships
- Develop and implement client retention strategies, including cross-selling services
- Build and maintain strong, trusting client relationships
- Participate in the proposal development and writing process
People Development & Culture- Provide staff training, mentoring, and professional development opportunities
- Foster a culture of accountability, collaboration, and continuous improvement
- Support employee growth through coaching and performance management
- Encourage ongoing professional development, including licensure and continuing education
Compliance & Industry Engagement- Ensure compliance with federal, state, local, contractual, and company standards and regulations
- Maintain awareness of industry trends and market conditions
- Promote adherence to best practices across all operations
Skills & Competencies- Strong technical background in one or more of the following: SUE, private utility locating, CCTV video pipe inspection, GIS, or vacuum excavation
- Strong leadership and team management capabilities
- Excellent verbal and written communication skills
- Strategic thinking and decision-making abilities
- Financial acumen and budget management experience
- Strong organizational and time-management skills
- Ability to manage multiple projects and priorities effectively
- Customer-focused mindset with strong relationship-building skills
- Proficiency in Microsoft Office Suite and business systems (ERP/CRM)
- Problem-solving and analytical thinking skills
Requirements- Bachelor's degree in business, engineering, operations, or a related field (or equivalent experience)
- 3+ years of leadership or management experience, preferably in operations or project-based environments
- Demonstrated experience in managing teams and driving performance
- Proven track record in financial oversight, budgeting, and resource allocation
- Experience with project management practices and tools
- Strong understanding of compliance, risk management, and quality standards
- Ability to lead in a fast-paced, dynamic environment
- Experience participating in strategic planning and executing growth initiatives
- Professional Engineer in a southeastern state(s) is a plus
- NASSCO certification is a plus
Location: Florida
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