Subject Matter Expert (ISO)Location: Washington, DC
Remote Work: No
Clearance: Secret
Work Status: Full-Time
Travel Requirements: Occasional travel may be required
ATSG is actively seeking candidates for a potential upcoming contract. This position is contingent upon award, and hiring decisions will be finalized once the contract is granted.
By submitting an application for this position, you acknowledge and authorize ATSG Corporation to include your resume as part of its proposal submission to the client for this contract opportunity.
Position DescriptionATSG is presently identifying candidates for Subject Matter Expert (ISO) to support The Department of State (DOS), Bureau of Consular Affairs (CA), Passport Services Directorate (PPT).
CA/PPT serves U.S. citizens intending to travel internationally through passport issuance, while protecting the integrity of the United States (U.S) passport as proof of U.S. citizenship at home and abroad.
Duties and Responsibilities - Lead the development, review, and maintenance of documentation supporting ISO and other applicable international standards.
- Evaluate organizational processes and practices for alignment with quality management requirements.
- Identify, analyze, and resolve problems affecting service quality and operational performance.
- Develop recommendations and corrective actions to address quality deficiencies and improve processes.
- Support implementation and continuous improvement of Quality Management Systems (QMS).
- Review quality-related procedures, documentation, performance measures, and compliance activities.
- Provide technical guidance to Government stakeholders and program personnel on ISO standards and quality management practices.
- Support process improvement initiatives using Lean Six Sigma principles and methodologies.
- Perform other related duties as assigned.
Minimum Qualifications - U.S Citizenship
- Secret Security Clearance
- Minimum ten (10) years of specific professional experience.
- Master's degree in a related field or sixteen (16) years of experience.
- ISO credential required.
- Lean Six Sigma credential required.
- Demonstrated expertise in ISO standards, quality management practices, and international documentation standards.
- Experience identifying and resolving quality-related issues and implementing process improvements.
- Strong analytical, technical writing, communication, and problem-solving skills
Preferred Qualifications - Experience supporting the Department of State or comparable federal agencies
Application Requirements - All applications must be submitted in .pdf, .doc, or .docx format.
- Applications and resumes for this position are only accepted via electronic submission through ATSG Corporation's Consolidated Applicant Tracking System (CATS).
- Mailed, emailed, faxed, or hand-delivered applications and resumes will not be accepted.
- The decision to interview an applicant is based solely on the information received for this position from their electronic application and/or resume.
