Via

Strategy & Operations Principal, Driver Supply

Via • $130K — $165K *
New York, NY 10025In-Person
Transportation
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 6-10 years of experience in operations management
  • Bachelor's degree with exceptional academic performance
  • Strong independent self-starter with a high level of responsibility
  • Excellent communication skills for complex analyses and insights
  • Proven project management capabilities in fast-paced environments
  • Experience in leading support teams and achieving buy-in across teams
  • Detail-oriented with a proactive problem-solving attitude

Responsibilities

  • Own monthly, quarterly, and annual operational and financial targets through innovative strategy implementation
  • Directly manage and mentor a team of hourly specialists for daily workflow execution
  • Engage in strategic decision-making and project planning to evolve operations
  • Manage key aspects of daily operations for successful service launches
  • Conduct analyses of operational data to measure performance and inform decisions
  • Collaborate cross-functionally with teams like Product, Sales, and Operations
  • Identify workflow efficiency opportunities and implement automations to enhance throughput

Benefits

  • Generous and comprehensive benefits package
  • Free medical plans
  • 401K matching
Full Job Description
As a Strategy & Operations Principal,Driver Supply, you will lead a diverse array of projects directly impacting Via's operations. You will set strategy, develop partnerships, lead end-to-end projects, and own outcomes across financial and operational analyses, process improvement, new product development and launch, and more. You will work across Via's business portfolio to drive continuous improvement and innovation in transit services around the world.

**This role is based in NYC with a 3x per week office requirement.**

What You'll Do:
  • Drive targets: Own the achievement of monthly, quarterly and annual operations and financial targets by developing and implementing innovative strategies
  • Lead the frontline: Directly manage, mentor, and motivate a team of hourly specialists tasked with executing core daily workflows
  • Strategic impact: Engage in strategic decision-making, rigorous project planning, and employ an entrepreneurial mindset to continually evolve Via's operations
  • Operational excellence: Manage essential aspects of daily operations to ensure successful service launches and smooth ongoing operations
  • Analyze and optimize: Conduct frequent analysis of operational data to track team performance, measure the impact of workflow changes, and support data-driven decision making
  • Cross-functional collaboration: Collaborate with teams across the organization, including Product, Partner Success, Sales, Expansion, and Operations, to deliver projects and support impact for our partners and riders
  • Scale through efficiency: Identify opportunities within your team's workflow to actively implement automation tools and smarter processes to increase throughput

Who You Are:
  • Experienced operations manager, with at least 6 - 10 years of experience and hold a Bachelor's degree
  • You are an independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility
  • Have a Bachelor's Degree with a record of exceptional academic achievement
  • Effective communicator: You excel in conducting complex analyses and can distill key insights for various audiences, with a knack for finding the right tone
  • Project ownership: Effective at managing multiple tasks simultaneously and comfortable taking on responsibility and working in an independent manner
  • Collaborative team player: Skilled at generating buy-in and working effectively within a multi-team, multi-geography organization.
  • You are an experienced and exceptional leader: people love working with you and for you, and you have extensive experience leading support teams
  • You are a detail-oriented executor: you're obsessively action-oriented, and thrive while operating autonomously
  • You are effective at managing multiple tasks simultaneously; you can delegate, prioritize, and take responsibility
  • You are a problem solver; you don't accept the status quo and are always looking for creative solutions

Compensation and Benefits:
  • Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
  • Salary Range: $130,000 - $165,000 / year
  • We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.

Ready to join the ride?

About Via

Via Transportation, Inc. is a global public transport, logistics, and TransitTech company headquartered in New York City. Via licenses its technology to cities, transportation authorities, school districts, universities, and private organizations to help build their own technology-driven transportation networks. It operates in partnership with over 400 local governments across more than 20 countries globally, including the United States, United Kingdom, Canada, Israel, Germany, France, Australia, New Zealand, Singapore, Japan, Brazil, Indonesia, Finland, Spain, Italy, Switzerland, and the United Arab Emirates. In October 2020, Via acquired the logistics company Fleetonomy to accelerate its entry into the last-mile deliveries industry. In March 2021, Via purchased the transportation planning platform Remix for $100M to create the first end-to-end TransitTech platform for cities and transit agencies.
Learn more about Via
Industry
Transportation
Founded
2016
* Ladders Estimates

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