Strategic Solutions Manager

Paymentus

$110K — $130K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Engineering, Computer Science, or similar (MBA preferred)
  • 5+ years in strategic consulting, solutions architecture, or enterprise account management
  • Experience managing complex projects with multiple stakeholders
  • Technical proficiency in CRM platforms (Salesforce/HubSpot), SQL, and data visualization tools
  • Exceptional presentation skills for non-technical audiences
  • Strong analytical and creative problem-solving abilities

Responsibilities

  • Partner with enterprise sales teams to identify opportunities and create custom solution roadmaps
  • Collaborate with Product, Engineering, and Marketing teams to turn customer feedback into product enhancements
  • Oversee the entire lifecycle of strategic implementations, ensuring timely and on-scope delivery
  • Design business workflows and technical frameworks to address complex organizational challenges
  • Utilize advanced analytics to assess solution success and pinpoint optimization areas
  • Stay updated on industry trends to enhance our market position

Benefits

  • Comprehensive benefits package
  • Opportunities for professional development
  • Collaborative and dynamic work environment
  • Flexible work arrangements
  • Regular participation in industry conferences and events
Full Job Description
Job Description:

We are seeking a highly analytical and results-driven Strategic Solutions Manager to manage a team that bridges the gap between complex client business requirements and our technical product capabilities. In this role, you will lead the design and execution of bespoke solutions that drive long-term value for our enterprise clients. You will serve as a trusted advisor, navigating cross-functional teams to ensure the seamless delivery of high-impact strategic initiatives.

Responsibilities & Duties

  • Client Strategy & Consulting: Partner with enterprise sales teams to identify high-potential opportunities and develop tailored solution roadmaps.
  • Cross-Functional Leadership: Collaborate with Product, Engineering, and Marketing teams to translate customer feedback into actionable product enhancements.
  • Project Management: Oversee the end-to-end lifecycle of strategic implementations, ensuring projects are delivered on time, within scope, and above client expectations.
  • Solution Architecture: Design comprehensive business workflows and technical frameworks that solve complex organizational challenges.
  • Data-Driven Decision Making: Utilize advanced analytics and reporting tools to measure the success of implemented solutions and identify areas for optimization.
  • Thought Leadership: Stay abreast of industry trends and competitive landscapes to position our offerings as the premier solution in the market.


Qualifications & Skills

  • Bachelor's degree in Business Administration, Engineering, Computer Science, or a related field (MBA preferred).
  • 5+ years of experience in strategic consulting, solutions architecture, or enterprise account management.
  • Proven track record of managing complex projects with multiple stakeholders in a fast-paced environment.
  • Technical proficiency: Familiarity with CRM platforms (Salesforce/HubSpot), SQL, and data visualization tools.
  • Communication: Exceptional presentation skills with the ability to convey complex technical concepts to non-technical audiences.
  • Problem Solving: Strong analytical mindset with a focus on creative and scalable solutioning.


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