15000 Valmont Plaza Omaha Nebraska 68154
A Brief Summary of This Position:The Strategic Account Manager (SAM) will be responsible for developing trust and long term relationships with a portfolio of major clients and strategically important large customers. The SAM will oversee the relationships of the company with its most important clients and will be responsible for obtaining and maintaining long term strategic customers by comprehending their requirements to ensure they do not turn to the competition.
Responsibilities will include developing strong relationships with national accounts, connecting with key business executives and stakeholders while introducing new opportunities. The SAM will liaise and collaborate between customers and cross-functional internal teams, especially our sales team to achieve sales growth and ensure the timely and successful delivery of our solutions according to customer needs and improve the entire customer experience
Strategic account manager plays a critical role in building relationships with significant customers. The ideal candidate should ensure account satisfaction and be able to identify new opportunities to increase sales. The strategic account manager's role is to identify customers that generate maximum revenue and profitability. The strategic account managers act as a bridge between the Valley and stakeholders on the account's side.
The goal is to contribute in sustaining and growing our business to achieve long-term success.
Essential Functions:
- Manage Nebraska and eastern US strategic accounts portfolio
- Operate as the lead point of contact for any and all matters specific to account needs
- Achieve assigned strategic account objectives
- Build and grow opportunities using the Account Business Planning (ABP) process
- Establish strong, long-term strategic account relationships
- Expand the relationships with existing strategic customers by continuously proposing solutions that meet their objectives
- Be a facilitator and collaborate with local TMs and internal sales groups to add more value to the proposition to strategic accounts
- Lead solution development efforts that best address account's needs by coordinating with inter-company personnel, including sales, support, service, and management teams in order to meet the performance objectives and accounts' expectations
- Communicate with major strategic accounts on a regular basis and respond to specific queries
- Develop strategic account management strategies that identify the needs of the customers
- Present solutions and innovative ideas to meet client needs and meet Valley's sales goals
- Develop and sustain trust based relationships with a portfolio of major clients to ensure they do not turn to the competition
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust
- Monitor sales performance metrics along with building and orchestrating leads and sales pipeline activity
- Prepare monthly, quarterly and annual reports and forecasts to internal and external stakeholders
- Identify and approach new potential strategic customers
- Develop new business with existing clients and/or identify areas of improvement to exceed sales targets
- Play an integral part in generating new sales that will turn into long-lasting relationships expectations
Required Qualifications of Every Candidate (Education, Experience, Knowledge, Skills and Abilities):- Preferred Bachelors in Agricultural Economics or Business with 7+ years experience or Associates Degree in Agricultural Economics or Business with 9+ years of experience or 11+ years experience
- Strong agricultural background in fields of business or agronomy, with a minimum 5 years' experience in Sales/Marketing management within the agricultural equipment sales and/or irrigation business
- Thorough understanding of agriculture is a must. Must be able to demonstrate a track record of successful sales preferably in agribusiness
- Skilled in principles of sales management
- Must have the ability to work with people, address problems in a constructive way, be able to deal with conflict, and maintain a positive outlook
- Expertise in managing end-to-end sales development processes involving complex, multi-portfolio, large deals
- As part of the management team, must be able to maintain a working relationship with various parts of the organization
- Excellent human relations skills. Also required: close cooperation, coordination, and communication
- Responsibility, sense of urgency, engagement, ability to work under pressure
- Proven experience as key account manager
- Experience in sales and providing solutions based on customer needs
- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
- Excellent organizational skills
- Ability to work independently
- Ability in problem-solving and negotiation
- Excellent negotiation, verbal and written communication skills are essential
- Ability to identify customer needs and exceed client expectations
- Strong business acumen
- Willing to travel within territory on a regular basis
Highly Qualified Candidates Will Also Possess These Qualifications:- MBA degree and/or equivalent experience
- Experience in working with multicultural environment is desired
- European language desired
- Sound knowledge on Microsoft products such as Excel, WinWord, PowerPoint, etc. would be a benefit
BenefitsValmont offers employees and their families a comprehensive Total Wellbeing benefit package to ensure their individual and family's overall wellness needs are met. Some offerings are dependent upon the role, work schedule, or location and can include the following:
- Healthcare (medical, prescription drugs, dental and vision)
- 401k retirement plan with company match
- Paid time off
- Employer paid life insurance
- Employer paid short-term and long-term disability including maternity leave
- Work Life Support
- Tuition Reimbursement up to $5,250 per year
- Voluntary programs like tobacco cessation, Type 2 diabetes reversal, one-on-one health coaching, mortgage services and more
